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Really good service all round. I think the registration and ordering process can be improved as I had to call for help. Richard was great in helping but it is a waste of time and money, need to streamline. Otherwise, real satisfied.
Great personalised service from Richard of Pomegranate Online. His support and assistance throughout was great. Highly recommended service provider...
Ordering from Pomegranade Online was the worst shopping experience I have ever had. The website is terrible, the whole ordering process happened via e-mail. But the worst is the delivery, or better said non-delivery! After paying 99 Rand for courier cost and waiting a week and a half, the courier had the invoice address as the delivery address, even though the delivery address was correctly given and even mentioned on the invoice. They then expected me to actually come collect the package! This was after following up daily with Pomegrande Online and being promised for over a week that delivery was going to happen!
Thank you Richard for your personalised service - you saved an order and ensured that I made a second purchase. Good company.
Great customer service good follow through courier charges and stock availability to be looked at
Good store, good people, only problem is delivery cost that could be better....
I nagged and asked loads of questions and Richard was so patient and helpful, have since bought two products and very happy. They just need to improve their ordering system, don't like it....
I buy from these guys every week and they are super efficient and helpful...and best priced, highly recommended online store...
Ordered this morning, quick check with Richard who confirmed some details, and delivery this afternoon...super happy. Did not totally like the registration and ordering interface, can be improved upon but service great...
Went out of their way to help with registration and gave good advice on product and delivery follow up after sales
Thank you, very really do try ...
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