The whole experience was brilliant, friendly, efficient service. The courier service was a bit of a disappointment as they only deliver to major cities and only certain days to other cities.
Great service, thank you Ashley. It was actually nice to have human interaction for a change while using an on-line service
By Jacqueline Benjamin
I purchased the Fenix RC40 Rechargeable LED Flashlight - 6000 Lumens, from Futurama on Saturday at a cost of R7,198.00. Firstly their price on this product was very competitive, compared to importing this item myself. I had not dealt with Futurama before but I have to commend them for their great service. Ashley at Futurama was very helpful and prompt in coming back to me regarding my tracking information and on Tuesday the product was delivered to me, 4 days from order. Thank you S. Slabbert
I ordered an item yesterday afternoon and it was delivered the following morning. Absolutely amazing!
After making Futurama aware of the challenge with my order it was corrected with best service I have received from a online shop to date. Thank you guys. I wish you all the best with your business.
I ordered from Futurama but now my money is gone. My order is gone. Nothing is delivered. I cannot contact them and the website does not work!?
Futurama had an item I was interested in and during the whole process of me enquiring about the product and the accessories that go with it, to placing my order, I was able to email and got back responses to my satisfaction immediately. I eventually ordered it on a Thursday around 11:00am. I expected the goods the next week around Tuesday/Wednesday, but was pleasantly surprised when I received it Friday, exactly 24 hours and 30 minutes later. I am a happy customer and will return to do business with Futurama.
Great service. Ordered a recurve bow and had it delivered within two days. Thanks to Wayne for his expeditious service and assistance with the order.
Thanks for fantastic service - the product I found and ordered had been upgraded between the posting of the product and my order and I was sent the new product with no questions asked at the price of the older model. Thank you
FUTURAMA STORE you are the best when it comes to online procurement, customer services and also the delivering of the order in time. I ordered my 70AZ telescope. And you managed to deliver it from Cape Town to Nelspruit with 1-4 working days.
I was very impressed at the service and efficiency received from Richard and Ashley at Futurama when ordering my new Lynx scope. The extra mile they went to to make it all easy ordering
Thanks to Richard and Ashley I received my husbands Christmas gift on time! Their product is competitively priced and the service and ease of ordering make them a pleasure to deal with!
Thank you!!! 100% Service 100% quality!!
By Justin Wright
Ordered on Thursday and had my package on Friday. Really impressed! Thank you!
It is now the second time i have dealt with Futurama , once again great service , product knowlege . Will continue buying online from them.
Richard was knowledgeable about the product I was interested in and very efficient. Overall pain free experience and service beyond what is expected nowadays.
Queried about Night Vision Binoculars, almost immediately got a response. Paid Monday 6/7/15 sent EFT, delivered this morning 8/7/15..............what can I say?? Brilliant :-)
I needed a metal detector delivered urgently for my sons 12th birthday. Placed the order Thursday 12 o clock and had my tracking details within the hour and delivered the next day Amazing service Thank you team futurama!!!