Hi there! It sounds like the microwave may have an issue with its magnetron, which is the component that generates the microwave energy for heating and cooking. A few potential things could be causing it not to heat: - The magnetron may need replacing. As this is an electrical component inside the microwave, it's best to have a professional repair technician assess it to confirm if replacement is needed. - There could be an issue with the high voltage capacitor or transformer that supplies power to the magnetron. Again, a technician would need to test the components. - Possibly the temperature control and safety interlock switch may need cleaning or replacing if it's staying stuck in the "on" position without allowing the magnetron to turn on. I'd recommend contacting an appliance repair shop for a proper diagnosis and repair. For your safety, it's best not to try fixing components like the magnetron yourself. Hopefully it's just a minor fix! Let me know if you have any other questions.
