Bridging the gap between clicks and bricks, FirstShop is a one-stop technology shop operated by First Technology. FirstShop is an online store that brings you access to a complete range of hardware and software solutions, focusing on great service.
26 Augrabies Crescent,,Waterfall Office Park,Midrand,Gauteng,South Africa
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More Products from FirstShop.co.za
Popular Categories: Computers & Software , Printers & Consumables , Printer Consumables , Hardware , Memory , Components , Networking , Electronics , Storage & Media , Office , Office Machines , Accessories , Shredders, Binders, Laminators , Internal Memory , Hard Drives , Servers
Bridging the gap between clicks and bricks, FirstShop is a one-stop technology shop operated by First Technology. FirstShop is an online store that brings you access to a complete range of hardware and software solutions, focusing on great service.
26 Augrabies Crescent,,Waterfall Office Park,Midrand,Gauteng,South Africa
It was my first time purchasing from First Shop and the service and delivery time was excellent.
No issues, fast and efficient service and response. Excellent turnaround time. Thanks
I recently bought a Hisense LED TV through Firstshop. iyoh I was surprised by the discounted prices they had to offer. The order was quick and efficient. I'm looking forward to buying from Firstshop again in future. Thank you.
Everything went quite smooth so no complaints. Maybe they can just update the payment portal a bit to show when payment was actually received, otherwise I will recommend this shop to anyone.
Great price, great service - thank you!
One of the best prices I found for my headphones. Delivery was super quick and the online purchasing was extremely easy. No fuss and no stress. Very happy!
I ordered from Firstshop recently, not only was it half the price that the exact same item cost from other online shops (rhymes with bake a lot), but also it was on special. The customer service was great, there was an issue when I tried paying by card, but I think it was my own fault, they were very quick and friendly to arrange an alternative payment method. I also really appreciate the free delivery to businesses. The delivery company was a bit unrefined but overall it was a great experience.
I ordered a UE Boom 2 and it arrived the very next day. I was impressed. But in the same order I also ordered two SanDisk USB3 memory sticks. They came a week later without any information given about the delay. They did arrive so I'm happy, but it's important to keep customers informed about delivery times.
Hassle free throughout the buying and delivery process
Good day, I had a very good experience. Quick and prompt support. Thanks
Very good service and very helpful. All my questions asked before ordering were answered and also special delivery request was also met. They shipped early and I received 2 days earlier than expected.
Delivery on time Friendly and efficient response with problems Prices were highly competitive!!! Will order anytime again from First shop
To date, I cannot find a provider to beat their prices on printer ink. Saved me lots of time and money. Easy to find stock and order online. Very quick delivery to Potchefstroom (avg. 2 days). Some glitches, but not with FirstShop, with third parties like PayFast, Hewlett Packard, and RTT Couriers. ALL of which resolved with ease. NO CALL CENTRE IGNORAMI, you can speak with the same person as the previous time.
Really great e-commerce shop! Great variety and quality options - delivered to my office without getting out from behind my desk :-) I will definitely recommend their service and be a repeat customer.
Delivery was fast and easy, as promised.
FirstShop is my preferred online supplier. Keep up the good work!
Delivery was on time, and the product was good quality, also at a very affordable price.
First Shop always have the items I require in stock. Coupled with this and their on time deliveries, as well as competitive prices, one can only recommend them. First Shop is great.
By Sarel Coetzee
I do not believe you can get a better price or service from any other company with the same products as FirstShop. The name makes the statement: First Shop.
By Willem von Gruning
FirstShop is really one of the quickest online suppliers I have ever worked with. My item was delivered within 2 days. No hassle. I was basically surprised when they delivered 2 days before I was expecting it. Thanks FirstShop, it was a pleasure dealing with you guys. And I highly recommend it to anyone to use their services.
From ordering to finish you will find your parcel on time every time!
Best price and efficient service. You will have to go a long way to get better.
By Willem von Gruning
Good prices most of the time. Free delivery offering. Delivery within 3-4 days in Joburg. No complaints here.
I am very happy with my experience with FirstShop. Very competitive pricing, kept me informed of every step throughout the ordering process and delivered the next day. I use them for all my business supplies, and also found great gaming hardware deals this time. Highly recommended.
Excellent service. I was kept up to date during the whole process via sms and email. Great prices and great service. A rare combination. Keep up the stellar work!
Good service indeed!
The service was good. Credit card transaction did not go through over the weekend but FirstShop contacted me on the Monday and after the EFT it was delivered on time. Will recommend them. Mario
Service has improved tremendously apart from website queries that are not responded to.
Most reliable and affordable PC shop in SA. Delivery was fast and the customer service has been outstanding.
Was glad to find a place with stock and the price was also very good. Order was delivered earlier than expected, so overall very good experience. Will do all our purchases via FirstShop from now on. Thanks again!
Ordering online for the first time from anywhere can be intimidating, but FirstShop made the whole process simple, quick and easy. Online chat meant stock check was done in a few minutes, on stock that was either unavailable elsewhere or more expensive. Couple that with next day delivery, great customer support and low prices. I would definitely recommend FirstShop to anyone.
Just loved the shopping experience with FirstShop. Items were the cheapest online price and the ordering was quite smooth, including the great list of payment options available. Would definitely order from them again in future!
By Ryan Rabie
Second time I have ordered from FirstShop and the service is EXCELLENT! Speedy delivery. Very helpful. Will not hesitate to use FirstShop again in the future.
Excellent communication throughout the ordering process is the one thing that stood out for me! I never wondered whether my order was being attended to or when I would receive my order. Prices are also top-notch! FirstShop is becoming my online IT shop of choice!
Thanks guys, quick and efficient service at a great price!
I found their site easy-to-use, fast, and their prices are extremely competitive. I did have an issue in that it took them 3 trips to deliver 6 items even though all the items arrived on the same day, which is odd. Unfortunately, my queries to their customer care about my order were never answered but I will still use them again.
Ordering and payment was quick and easy. Arrived sooner than expected. Fast delivery, highly efficient and professional service. Would definitely use again for future purchases.
I recently bought an Archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router from FirstShop. After some research, I found FirstShop to be the cheapest and proceeded to buy the router from them online. I was kept up to date on the progress of my order and after 2 days I had my router in my hand. I can honestly recommend FirstShop for their excellent prices and their exceptional service. Well done FirstShop.
Shopping with FirstShop made me realise that actually online shopping is a reality for most people. More people need to embrace it, especially with shops like FirstShop. You will never go wrong, in terms of price and also customer service and delivery times... Check it for yourself and they will be at your service. I am coming back for more.
Delivery was made on time and great customer service, all communication was responded to instantly and goods were received in perfect order
Guys, I just wanna say "thanks" for the wonderful service you offered. I had a great experience buying online at First Shop. Certainly, this will always be my safe haven to shop online in South Africa. I recommend!
By Delgénito Macupe
Excellent service, communication and delivery time. I will definitely buy from First Shop again. Their prices are very competitive and they always have the items I want in stock. Well done!
Personal updates, on time delivery and great price
By Tania Gil
I ordered a speaker and it got to me in 2 working days i was very satisfied with that but they delivered it to the wrong building and i know that i gave the right adress. Most of the deliverys get sent to the building next door. Only takealot had it right but if you ask me that is no major flaw because their prices are sometime R1000 less than leading online markets i say welldone and thankyou first shop AMAZING store and i know youll beat takealot in a few years. -Philip
Well run business, highly recommended.
After looking for best price of Microsoft Home and Office found Firstshop at ZAR3199.00. All the local vendors could not match price, so for pricing this company deliveries. Second read Hello Peter reviews, not true, I received my purchase within 3 days, safe and sound to he addy I supplied. I don't know who owns or operate Firstshop so I have no problem in recommending them.
Great service, friendly and efficient. Prices very good and good stock levels. Just had problems with their courier.
Overall very happy with FirstShop, just a comment maybe provide an option to ship the items separately or all together if the stock availability differs.
I recently bought 3 of the Canon ink cartridges for my business, I like the speed of the order that was processed and the speed of delivery was very good. Price was very competitive, would definitely buy again from this online vendor! 5 stars!!!
My first encounter with First Shop was a great success, their support team is always available to assist and give quick feedback. My product arrived safely and payment was made easily. Also I have noticed that are the cheapest at most technological items, I recommend first shop is the best shop for great service delivery as well as actual delivery.
Reputable suppliers, they know how to treat customers very well. I recommend them to anyone who is interested in ordering their products, they have very good deals also!
Excellent shopping experience. Very helpful staff kept me informed every step of the way. Delivery was on time and the goods were as advertised and in excellent shape when received. Thanks very much, Ian.
Great service and by far the best prices online. I was constantly communicated with by the consultants on the update of my product delivery and this was just so convenient and helpful. Got my package properly sealed within the promised time with the correct products. Saves the hassle of return and exchange which I've had with other online stores. Fast, efficient and effective. Too good!
My first time I made a purchase from FirstShop. I make numerous purchases from online vendors every month, locally and internationally, and I feel that FirstShop has been one of the most efficient. My delivery was in two segments, however I knew immediately what was happening and Vernon kept me up-to-date each time. Personally, service delivery is sorely lacking in SA, and it's the first thing I look out for... I found it at FirstShop! All I struggled with was navigating on the website.
We ordered a Canon printer and were very surprised with the delivery being the next day. We would highly recommend anyone to use Firstshop.co.za. We will definitely again. Smir Design
This was the first time I ordered from FirstShop. Their service was excellent as they kept me up to date with my order status throughout. A big thank you for the great service Shenaaz!
Terrible service Ordered 4 expensive tablets a week ago. First they 'lost' the first order, and now an 'overnight' order has taken three days to deliver. If you need product quickly or on time - go somewhere else.
I would highly recommend First Shop to all online shoppers. I purchased a new note book and my experience was superb from placing the order online to delivery and the follow up upon receipt. The staff are friendly, efficient and professional. First Shop's prices are competitive and they also had the item in stock whereas many other online stores were out of stock.
Ordered genuine HP ink at a great price, delivered to my door with no fuss!!!
Really impressed! I asked if FirstShop can deliver my purchase the next day and even though they did not promise next day delivery - they made it happen (free as well). I will also definitely watch out for their specials.
Not only were they the cheapest but fast and efficient, had it at my door in days after ordering!
Excellent service and very competitive prices!
I ordered a couple of toner carts and an HD webcam for our video conferences. The order was placed on Wednesday morning. On Thursday morning we had hardly started work and the first package arrived. Then a few hours later the same courier was back with another parcel, and then the next morning the 3rd one arrived. Because the items came from different DCs, FirstShop split my order to get it to me faster.
Great service response, order delivered way before expected. This shop definitely raises the bar when it comes to customer satisfaction. 10/10
Thank you Firstshop for the excellent service that I received. You really made a great effort delivering my package in time and everything works perfectly. I don't live near the big cities at the moment and they had to drive far out to deliver my package and they didn't even take longer to deliver. Very fast service with great assistance via e-mail and personal SMS. Keep up the good work!!
The staff are quick to respond to any inquiry and take initiative in helping you choose correctly. Selecting and paying for products is easy and delivery times are accurate.
This is a fantastic product at a great price! Good service with constant feedback and quick delivery.
I ordered stock from Firstshop.co.za, all stock was delivered, but due to a public holiday delivery times were not as efficient as it should have been. I will however recommend dealing with ElbertS, Extremely helpful and caring. All my problems were resolved and will be buying from Firstshop again.
Thank you for promptly arranging to make changes on my order without hesitation and for your helpfulness and willingness. I have enjoyed doing business with you and will return when I need further items. Many thanks
Recommended with no reservation
Amazed at the flawless experience, the courtesy of the owner, customer service and follow up. I don't think I will easily use another online shop after discovering FirstShop. I was impressed with Takealot but you guys are right up there.
FirstShop has officially ruined me for all other online retailers! Their implementation of an advanced comms system (that provides clients with order status updates every step of the way) is second only to their fantastic support staff.
We ordered a Huawei 5577 travel wifi unit and clarified all issues with Hendry, ordered and next thing received our unit. Great service thank you!
Service and ease of ordering excellent. Product excellent Only aspect they can improve on is delivery period. Competitors delivery time much faster
Service and ease of ordering excellent. Product excellent. Only aspect they can improve on is delivery period. Competitors delivery time much faster.
I ordered printer toner cartridges on 19 July; followed up on their "orders" email address on 28 July with no feedback; followed up again on 5 August which also turned out to be the delivery date. No idea why it took more than 2 weeks to get delivery. Products good as advertised and good price.
Excellent value for money with an ease of ordering. Efficient professional service. Effective fast delivery and most of all a highly competent sales department with constant feedback and care. Thanks Hendry Huysamen for making my shopping a satisfying experience. I would definitely recommend FirstShop and do business with them in future.
By Sarel Visser
Excellent service!!! This was my first time purchasing a product from the online store. This initial service has now changed the way I would purchase any technology related product. I will in the immediate future do business with FirstShop.
Excellent Service. Very easy to order. Fast delivery time. Highly recommended.
Nice selection available. I received quick responses from the account manager which helped to finalise the purchase speedily. The status of the order was also proactively managed from First Shop. All in all a good experience.
FirstShop excels in every aspect. Could not ask for a better experience from an online store!
I recently had the pleasure of experiencing first-hand what world class customer service is with a purchase I made from First Tech. The thing that gob smacked me was I only purchased a single printer cartridge from them yet I was treated as if I was their only customer. A HUGE thank you to Jonathan Baker who assisted me throughout the entire process, from ensuring that I order the right cartridge for my printer up to him giving me regular feedback on shipping and arrival dates ...
Thank you for your great fast and excellent service you guys rock !
A real pleasure doing business with FirstShop! Strongly recommended.
I searched for a financial calculator on a lot of sites locally and international but I couldn’t find anything that was comparable to what first shop was offering in terms of price.
Bought a TV through FirstShop. 4 weeks later and they have delivered the wrong TV twice. They are unprofessional and grossly incompetent. Their customer service is on par with how they conduct business: pathetic, unprofessional and incompetent. After this 4 week fiasco I have requested a refund and will be buying my TVs somewhere else. Don't waste your time or money on FirstShop.
Sales consultants very helpful. Delivery spot on. Highly recommend.
FirstShop is an excellent service provider whom I would advocate to anyone. Their efficiency is outstanding. Living away from a main city, I was pleasantly surprised when my order made it to me in only two days. Furthermore, their prices are very acceptable being far lower than any other reputable product provider. I will definitely use them again.
First shop delivers on time, provides excellent customer service and are really very efficient. They give you value for money. I will shop with them any time.
Group Operations Admin lady by the name of Sharleen Botha followed up on an undelivered item until it was tracked down and delivered to my door. Thank You Sharleen, you are definitely an asset to First Shop.
FirstShop is a viable and good competitor for other popular e-stores. Not only did they have the best price, I was able to talk to a real person within seconds. Their payment gateway needs to be improved as my payment was not accepted the first time. No problem as I was in control all the way. I would recommend to my friends and will use myself in future. Personal shop. Personal service. Good experience. Thank you.
I received quick and friendly service from FirstShop. Vernon answered all my questions regarding the printer I was interested in. Delivery was the next day after I ordered. I can highly recommend Firstshop.
Received my order within 2 workings days. Extremely speedy. Easy to use website as well.
Probably the best service I have ever gotten. From well packaged product, shipping speed, and quality of product. Will most definitely order from them again.
Must say the service was great and fast, much faster than expected. Keep up the good work; I will definitely make use of your shop again.
Dealing with FirstShop was a good experience and I will definitely continue to support FirstShop.
Very happy to use FirstShop - they had exactly what I wanted and the price was significantly better than any online store and physical store. The service was very prompt. The delivery was a little delayed but they did call - if it arrived on time I would have given them a 5 out of 5. I will definitely use them again.
I placed the order online with ease, and received it two days later. I paid R140 less than I would have if I had purchased the same item at Game! Customer Care were very helpful.
This is the first time I had heard of firstshop and ordered from them. Everything went smoothly. I was kept up to date on my order and the sales team answered any questions I had. I ordered on Tuesday the 5th of July and got my order the next day. Had it delivered to corporate park.
Very very good Free business delivery is awesome I won't use anybody else!
By Geo Magic
I can highly recommend purchasing from First Shop. My order arrived less than 24hrs later! No complaints with order - all good.
By Luane Brannigan
Ordered quite a few times from FirstShop. Best price, efficient and on time! Well done, keep it up!
Ordered HP ink cartridges. Not only were they cheaper than other stores. Ordering process was easy and safe. Received my order within two days. Very impressed with their service.
FirstShop always helps me with the best quality and price. Value for your Money, and everything done without a hiccup. Thanks for your great service!!!
I did not know that they accept BTC. Now that I know they will be my preferred suppliers.
I have had nothing but supper service from these guys. Purchased Printers for the office. Speedy quote and delivery. Nothing but professionalism.
If you are unsure about your order status/tracking just phone firstshop. They don't answer emails but they answer phones quickly and efficiently.
Sales people very helpful. Online experience needs improvement. It would be better if buyer could enter tracking details online on website to monitor delivery and status of order instead of emailing customer services.
Excellent service. Delivery is always on time or early. Efficient organisation and will use again.
I recently had the need to acquire some hardware. Typically I prefer to do transactions in person at traditional shops, but based on a colleague's recent experience in dealing with FirstShop (having received excellent service) I decided to give it a try. I must say that the process was more efficient than I expected. With the updates sent to me on each step of the process, I knew exactly what to expect, and exactly when to expect my delivery. Needless to say, I will certainly be using them again.
I love the free delivery and especially your ordering system ;o) Thanks
Excellent Service with best price. We placed the order in the afternoon and as we were to leave for Durban with goods, it was delivered the next day by 11am. Keep up the good work .... :-)
Excellent seller, highly recommended. Quick response and fast, accurate delivery.
By Tjaart Grobler
Best service we had in a long time at the best price as well.
I am very impressed with the service I received and the quality of the product. First Shop delivered my product within 2 days and kept me up to date with when the order was processed, dispatched and delivered! The product that I received is of the highest quality and I am so happy with it. There are so many dodgy products - but this one is outstanding. Thank you for an exceptional e-commerce experience.
I recently purchased a Logitech presenter and memory stick with FirstShop. The Logitech presenter was around R400 cheaper than any other provider! The items were delivered promptly and continuous feedback was sent throughout the delivery process. Well done FirstShop, will definitely refer you to my colleagues!
The best service ever! Quick and easy ordering my printing supplies online, with the best competing market prices. Delivery to door within acceptable times. Consultants friendly and efficient. Will definitely encourage anyone to order their supplies directly from them.
I was very impressed with the level of service that I received from First Shop. They responded very quickly when I enquired about stock availability, with a friendly email from an employee. The delivery was also quick and efficient. I had absolutely no bad experiences with this shop, and will definitely buy from them again. Especially because of their very competitive prices. Keep up the good work!
I have purchased 2 tablets from FirstShop. The delivery is within 2 days. All my queries were answered. Only the website is a little problematic, it continually says I have not paid although I have received the items. Rob Key
Bought a Roccat Tyon mouse, got it within the week. They kept me up to date with the details of the order. Will buy from them again.
A Rare find today... a company that delivers on time an provides good service... have been back and will continue to do so!
I just ordered a CPU, GFX card and RAM for a new PC I built and spent ages researching prices online. FirstShop came tops with everything I was looking for. Their response times via email are first class and when I phoned customer service to query the delivery by courier, I was efficiently provided with the information I needed. Only suggestion I have is to provide the courier's tracking code on your website once the delivery has shipped. That would save me an email and phone call.
After comparing prices for printer cartridges from numerous suppliers, I found FirstShop has the best pricing. Along with this, I have found them to be incredibly efficient and helpful in responding to quote requests and other queries. Their turn around time from ordering items to delivering them is top notch, and I have been super impressed with the way I have been informed of how my order is progressing until it is actually delivered. Would definitely recommend their services!
Buying from Firstshop.co.za was a brilliant experience. Fast, easy and the best prices.
Thank you for excellent service.
Very impressed with FirstShop. I often buy from online stores and was very happy with the product and service from FirstShop. They were in constant contact regarding my order and have made sure everything goes smoothly. I will definitely use them again and I would highly recommend them. Thank you :)
I would like to say thanks for the service I got from FirstShop. I even recieved my product before the time I expected it, and it was in perfect condition like I wished. Thank you again FirstShop,looking forward to buy again from FirstShop. 10/10 in every respect for the service I got from FirstShop
FirstShop is an excellent representation of First Technology with excellent service and competitive pricing. The level of communication is superb.
A great service and got my product at a really good price. They communicate each step of the way and delivery was early! I will definitely use them again
This was the second time I ordered from First Shop. Super easy to order, and it arrived on time. No problems at all.
In future I will use FirstShop for all products needs.
By Karen de Beer
I was not pleased with the service. I paid via cheque card and I was told my payment is not received even though I had more than enough funds available in my account . I had also purchased a product from takealot.com on the same day and they received my payment. I called , spoke to Elbert Smith and I was told to wait till payment shows. I had to call again after 3 days and only then I was told by Elbert Smith they will follow up on my order. Eventually my order was deliveried late.
It is so nice to have a website where you can compare prices without running around. Shopping at FirstShop was a pleasure. Good service, prompt responses etc. I will definitely make use of this again. Excellent!!!
It is so nice to have a website where you can compare prices without running around. Shopping at FirstShop was a pleasure. Good service, prompt responses etc. I will definitely make use of this again. Excellent!!!
I had the pleasure of ordering from FirstShop. From start to finish - and delivered to my door in 2 days. Availability = 10/10 Payment Options = 10/10 Customer Service 10=10 Delivery = 9.5/10 I would definitely recommend FirstShop
By ryan R
Thanx for excellent service!
Very happy with the product, price and service. I will gladly use this seller in future.
Well done First Shop - you have met all my expectations for my last purchase on HP Ink. Thank you and your team for the speed and efficiency as well as the support and communication.
In a time when people and companies often oversell and under deliver, it was great to have contact with FirstShop! Our church data projector bombed, and we needed a new one delivered (to Graaff-Reinet) and installed before the next Sunday. I searched online for sellers in SA that had a suitable projector at a good price, and could deliver in good time. FirstShop ticked all the boxes! I ordered and paid first thing Monday morning, and it was delivered and installed by Wednesday. Thank you!
Amazing place, with amazing products
Great speedy service, product delivery was very quick and follow up after delivery was perfect. All in all very happy and will use and recommend them. Thanx guys.
I recently had the pleasure of dealing with FirstShop, from their simple and easy online shop, to quick processing of my order to swift delivery. All through this Elbert was a star and kept me up to date and made recommendations during my purchase. FirstShop has even continued their support by following up with me to see if my items arrived and that I was happy. Big thumbs up to FirstShop and to Elbert!
Best prices and fast delivery!
Very impressed with the speed with which the goods arrived. They were well-packaged, I got exactly what I had ordered and it was here quicker than advertised. A+++
By Vincent Egan
Order was delivered within a week and I was kept in the loop in respect to the details on the arrival of the order
I usually use PriceCheck to select the best price for items. The first time I bought two SDD's and this time I bought a TP-Link Powerline network adapter. Both times FirstShop's price was the best and both times I received the parcel the following day. I recommend them and will buy from them again.
I recently got a big speaker from FirstShop through PriceCheck but was skeptical at first. However, not only was my parcel delivered ahead of time but the product output has been more than I ever envisaged. And yes, the customer service (Sharleen) was great all through. Finally, I've found the perfect store for my online purchases.
Well priced, efficient service and well-timed delivery. Keep it up FirstShop! :)
Quick friendly service, no issues. Will definitely use again and again.
@Colin, you made my friday so yay, looking forward to doing more business with you :)
@Colin, you made my Friday so yay, looking forward to doing more business with you!
As always - and I have reviewed FirstShop before - again and again they are the best when it comes to service, prices and delivery. Overall the best shop I have shopped at before - and there are many - but FirstShop takes the Gold medal by far. Highly Recommended...
I ordered a sports watch from FirstShop and received it within two days. I also received excellent service from them.
I was very impressed with First Shop's response to my order. They kept me informed via sms of the progress of my delivery. It was delivered timeously and intact; a service which is much appreciated in comparison to some other online tech stores I've used previously. However, a criticism of their system was that they did not send an sms to confirm that the delivery had been made; nor did they update the details of the delivery process on the website. But all-in-all I was very happy and impressed.
Would definitely use this company again and would recommend to anyone. Service was fast, one of the products I ordered was out of stock, they emailed me immediately to notify me and gave me a refund straight away! Great service....keep it up!
I was blown away by the quick response to my queries regarding the product I was interested in ordering and the efficiency in processing and dispatching my order. And the price could not be beaten! Brilliant all round service.
Excellent service and prices
Bought a Roxio Gamecap HD Pro and was blown away as I not only received confirmation of my order from an actual human being, but I ended up having my order delivered which is something amazing nowadays. Jokes aside, Jarred M. at FirstShop really made sure my parcel got to me and insured I was informed throughout the process. These guys are fantastic, excellent prices, excellent service. My new favourite tech shop.
Not much to say besides my order went smoothly and I received it quickly and in good order. Thumbs up!
I ordered ink cartridges from FirstShop in April 2016 which I needed quite urgently. On their website they promise fast delivery between 1-3 working days in Gauteng, and it said the product was in stock. Only after I had made several calls to their warehouse, and then had to even follow up with them again, did the cartridge finally arrive 2 and a half weeks after I placed my order! FirstShop did apologise, but never offered any sort of compensation for this unacceptable service.
Went online, found my product and ordered. Correct product was delivered in 2 days. Works perfectly. Simple, easy and convenient. Will definitely use them again.
Ordered Office home and business package for considerably less than any other competitor. Will definitely use their services again.
From the moment I made an inquiry about the product purchased, I received prompt feedback and support. Throughout the (very speedy) delivery process, I received updates on the status of delivery until it arrived at my door. The fact that delivery across the country was free and only 2 working days was also a huge bonus! I will definitely refer FirstShop to friends and family.
Delivery within 2 days of ordering. Cheapest on the net.
I can honestly say my experience with FirstShop was excellent and I am VERY pleased. Absolutely great service, fast response and delivery - great products and pricing as well. Totally hassle-free shopping experience and highly recommended. Will definitely shop from them again and again.
I'm very pleased with my experiences with Firstshop. Not once have any of my orders been delivered late. I've been working with Elbert from the start and he has only been helpful and his patience with all my questions is outstanding. I can't find any place to beat the prices Firstshop offers on the quality products. Thank you
I bought a laptop from first shop on sale. The deal was great compared to other outlets. I initially had a problem with payment and the staff promptly assisted me in this regard. Ordered the laptop and within a day or two the laptop was delivered to my business premises. I would certainly buy again from them as their deals are great and service excellent.
I recently needed to purchase software products and did my research at all the well known retail outlets and specialized IT stores. I came across FirstShop and I could not believe the price the same product was going for. Without hesitation I placed my first order with FirstShop and the online purchase experience was seamless and never have I received such professional after sales service from any company. I will never shop anywhere else but at FirstShop for my Tech and IT requirements.
I have been enjoying my music ever since I bought speakers from First Shop. What I needed was to do all the transactions online on my phone with support from First Shop, being given all the required information, with steps to follow. The transaction with First Shop was super good. Whatever I'll need from now on, First Shop will always be on my mind.
Thank you first shop for the best service ever
Fast, simple and direct service. The wide product range makes First Shop my First Stop when I buy IT equipment.
No complaints here at all, everything was very fast and efficient and they had the best price too.
By Joffrey Hyman
As a first time buyer from Firstshop, I was impressed at the overall quality of service. My order arrived before expected delivery date, the hardware was at a better price than anywhere else, and the service I received from Nicky was very helpful and friendly. Now that I have them on my roadmap, I will know where my first choice is. 10/10
I would like to recommend and thank FirstShop for their continuous, brilliant service. We (ALC) have purchased numerous items from them and have only had good experiences and will continue to use them going forward. Thanks!
Quick, efficient, on time, well priced, high quality product. What a pleasure.
By Marc van der Poll
Am enjoying the product I have bought. The goods were delivered earlier than was stated, which was good on my side. Enjoying the music at full bass; using the speakers I have bought.
I ordered a laser cartridge for a printer from First Shop. Easy to order and the item arrived, well packed with protective substance in the box, virtually when First Shop said it would. I will use them again.
I hadn't heard of this supplier until I found them on the web, so was a little apprehensive about my first order. However, they performed exceptionally well, with efficiency, speed and accuracy. Hard to fault! Will certainly be using them again.
I experienced great customer feedback, quick response and mood improving service from Firsttech aka Firstshop. I bought kingston ram that was delivered promptly (overnight delivery) and without any damage.
Very positive shopping experience after a frustrated experience to buy the same product (Logitech T630 slim mouse) somewhere else. Responsive customer service by email and by phone, no issues with payment nor with delivery special instructions. I can definitely buy again with them.
I ordered an SD card from them. Quick and painless. Fast delivery. Great service.
I bought a Bluetooth tablet keypad from firstshop online. The buying process was easy and extremely secure. Their sales department gave feedback on the status of the purchase. What impressed me most was the extremely fast delivery of the product. Thanks for the excellent service.
Happy with ordering ink cartridges at these good prices. Delivery took place in 2 shifts which we didn't know before but all stock received within 3 days. Very happy, will definitely order from First Shop again!
I recently bought ink, a laptop and a tablet online from First Technology (FirstShop). After spending hours researching the best prices, I found their prices to be decisively lower than anyone else. I bought from them three times over a year. Service was excellent each time and each delivery took approximately 48 hours from time of payment.
Really great service and friendly employees who went out of their way to help me when I had an issue. Thank you.
One item was out of stock but they suggested an upgraded item.
Great experience over Easter - fast, efficient and going to the extra MILE. Thanks First shop and thanks Jarred. Great quality product and super fast delivery. I definitely recommend them!
Very impressed all round. Will be using First Shop for all my future requirements
This is the second time I bought something through FirstShop and in both instances I was very much happily surprised. I bought a 21# allinone PC on the Thursday afternoon just before Easter Weekend. On the Tuesday morning, after Easter, I was busy tracking the shipment when the package arrived at my door. I live on a farm outside Pretoria which makes this quite amazing. I can recommend FirstShop to anyone... you will not be disappointed. Regards Johann Joubert
I have purchased from them a few times as I have my own business. The service and quality is excellent - I would recommend them to anyone.
Having been let down by another online retailer, it was a pleasant surprise to have my order dealt with so professionally and efficiently by FirstShop. Pricing was on par, service was excellent and the delivery was quicker than expected. I'll definitely be buying from FirstShop again.
Easy to use website
Very good prices, service and delivery. I would recommend them to anyone who shops online.
I am a part time student and desperately searched for a financial calculator at major retail stores and was terribly disappointed, it delayed my studies and frustated me. I came across First Shop, found the calculator, ordered it, paid a fraction of the price and it was delivered to me the next day. I couldn't believe the calculator was in my hand. The service was fantastic! I only wish I found you sooner Nisha Ramkhelawon
Not had the best experience with this company. I ordered online, and paid for the product on the same day. My consultant was Jarred. I realised when I ordered, that I had forgotten to type in my Apartment Number and so I immediately tried to contact the company via telephone. Could not get a hold of Jarred - whom only responded a week later. In the end I was pleased with the product but I'd honestly rather pay a little more for good service than cheap, pathetic, non-existent service.
We recently ordered two new printers from FirstShop. The printers were much cheaper than any other website I could find and they were delivered a couple days later. While ordering the printers I also noticed that the cartridges that they were selling were much cheaper than our current supplier and we have now moved over to buying all our cartridges from them. Great service and even better prices. Overall a great company. Happy to have found them.
First shop was selling the product that I was looking for at about 30% less than the rest of the market. They were in the middle of a stock take and still managed to get me my order within a reasonable amount of time. When I contacted them to check that everything was in order they were most friendly and knew what they were talking about. Overall, a great experience!
Unfortunately - my last two orders have both turned into a comedy of errors, where the items arrive very late - with nobody really being able to give me a straight answer ... and all delays being blamed on the elusive, enigmatic and ironically named "Customer Service" department. And yes, I realize Firstshop sources from various suppliers, so I could understand delays are sometimes unavoidable - but 10 days after expected delivery plus an unreturned telephone call promising feedback.
I ordered and paid for a CPU on a Monday, and received it the following Wednesday - well within the quoted 4 business days. The online shop is easy to use, and there are multiple payment channels to choose from. I used "instant EFT" and it worked without any problems. I'm happy with FirstShop's performance and impressed by their diligent customer service, and will definitely shop there again.
They were very fast with the delivery. I'll definitely shop with them again and recommend it to my friends. They were also the cheapest.
I am so happy i have found firstshop, they deliver on time so my business can continue to run, they are promt and efficient and i will definitely spread the word - Thank you for the best service. #firstshop
The product was delivered earlier than expected. Ordering was simple and hassle free.
The insurance tried to use their own suppliers who do not know their products and kept coming back with excuses about not having stock and recommending replacement products which were nothing like the originals. One quick email to Elbert Smith, a quote to the insurance at a price lower than the other guys and I had my equipment replaced and delivered in a hop, skip and a jump.
Cannot complain at all and I really appreciate the many payment options they have and onetime delivery!
I recently ordered 2 items from FirstShop and I was pleasantly surprised. Not only was their online service quick and effective but the products are excellent and delivered sooner than expected. Can't wait for my next order!
Responses to queries are fast and helpful, even recommending alternative products if something is out of stock. Support was very friendly and continued to provide updates. Delivery was ahead of schedule.
I initially used first shop, as their pricing was very attractive and they had stock (a rare combination nowadays). There was an administrative glitch with my order (on my part), the First Shop account manager, Jarred, quickly picked this up and rectified it without any input or pain on my part. Thus these guys will always be "Number One" You are now First on my shopping list, I wish you all the best and I hope you stay there ... Frenk
I recently used First Shop and was a little apprehensive because I am not used to shopping online, and tend to prefer to go to the shops, but I have changed my mind now. I will definitely be using First Shop online much more often.
I use FirstShop for all our business IT and related supplies, and have always had prompt, on-time service. Their prices also seem to be the best available. I have no problem recommending them.
By Adam Bekker
As a first time user of FirstShop, I was very impressed with the friendliness and efficiency of the staff. With special reference to Hendry. The product I ordered , HiSense 50" TV was in stock, and delivered within the specified time. No damage and product works perfectly. Thank You FirstShop !!
I always prefer to purchase original accessories for my printer and FirstShop has extremely competitive pricing on their printer cartridges. Stock availability is good and delivery time is excellent. They will always be my first stop for office accessories. Thank you for the excellent service and ease of ordering.
By Nadia Kelly
HP calculator delivered within 2 days
Service was great. I wanted to order an item which turned out to be discontinued. The Sales team recommended several alternative products and in the end I got a product I'm very happy with.
I recently used FirstShop to purchase some office consumables and what a First Class service I got from them. Forget the fact that they had the lowest prices out there for the goods and that their delivery is quick,but the assistance and patience I got from Suzanne was First Class. She was very knowledgeable about the products and went out of her way to make my first dealings with themsmooth and hassle free. I will definitely be going back again and again
helpful and efficient
By RANI PILLAY
What a great service from the staff, multiple quotations, helps your sorting out alternatives, never delayed in communication, answers all question the best way possible. delivery is super fast, accurate.
This is a peace of mind shop. Good service and great range!!!!!
On my first order everything went relatively well. And even when I phoned them they answered the phone quickly and resolved the issue immediately. On my second order the service was not that good. The package is "send out for delivery" but the tracking number is not working and when I phone them they still answer quickly but the problem is not resolved and they don't get back to me like they said they will.
Apart of the fluctuating prices, and the inexplicable lag (compared to takealot) from payment to delivery, they have better prices, better website functionality and an actual Sales rep to speak to. I can't think of any other online shop that has a full functional website, yet still have skilled Sales reps.
The cost of this printer was cheaper than purchasing it from one of my computer equipment distributors. The ease of ordering and paying with my credit card as well as not having to climb into a car and travel 70km to collect the printer was an absolute pleasure.
Delivery was quick and I got my product for much cheaper than at any other store! Would highly recommend this website
Great service and prices, excellent delivery times. Definitely would buy from them again and recommend them for sure.
I ordered an item which was much cheaper than anywhere else. Great service received. Quick delivery. Extremely happy. Will definitely use them again.
The reasons I’m impressed with FirstShop are: 1. Best price. 2. Delivery was done in two days. 3. Properly packaged and no signs of mishandling. 4. I phoned them and was helped quickly and properly which is unheard of these days.
Just want to add that you should add an option to specify instructions for the courier when ordering, didn't have any problems regarding the delivery, just would be a nice to have.
Excellent seller. Order delivered very promptly. Excellent and clear communication on all aspects of the order process. Package received with 2 days from payment. Thank you for this shopping experience. Highly recommended
I'm a first year student and I needed a laptop urgently to start studying. Firstshop delivered my laptop to me in such a short time I could begin with my studying journey. I was really impressed with the speed and efficient service. I will definitely use Firstshop again and recommend it to anyone
Although there was a mix up with the delivery and an issue with the actual product, I was impressed with the service I received from my account manager Nicky, they turned it around with no hassles. I will purchase products from First shop again.
Great as usual. Very Satisfied.
By Sarel Coetzee
We ordered a bunch of computer parts screens and other hardware that goes with computers...so it was alot of parts. The order was paid for 21st December and the last batch of the whole order was received in middle January...hence ''patience'' Their prices are good but dont expect an order to be delivered on time, specialy if your order is a couple of items. I doubt I will order again. But did receive the whole order
Very Satisfied. When I had questions about my order, the Customer Service agents were quick to respond and very helpful and courteous. When ordering PC parts, its always important to get the exact specifications and I find the product information on the website to be accurate and detailed which makes ordering and comparing prices a breeze. Delivery was on time as promised, so altogether a great experience. Keep up the good work!
Easy ordering, quick delivery, good product. No problems at all, many thanks.
By N Hoffman
Best price; fast delivery; strong packaging. Enough said.
By John Clutten
While the core suppliers of the turgas trolley bags didn't have them in stock, FirstShop had more than 60 in stock and also beat their own price on the bags. BIG UP FirstShop much appreciated and keep doing a great job.
Best price I was looking for in SA, AND they delivered directly to my door. I originally had thought the delivery to be late, and when I phoned customer service they were helpful, efficient, and friendly, and located my parcel which had been delivered, but my landlady had signed for it- a mistake on the courier's part. I'd definitely buy from them again! Great great shop!!! Five stars!
FirstShop is a busy online store but I was attended to on a one to one basis which is something difficult to find these days. All products ordered were in stock & are of high quality & as advertised. The only delay was due to a courier error which was not their fault & they did everything they could to have it rectified. Jarred Mann & Summaya constantly followed up the order and delivery right until the parcel was delivered. This is a 5 star store & I will buy from them again - an enjoyable buy.
Great service and Communication was very good. Received order in good condition and delivery was fast.
Order was delivered fast and efficiently. Correct order the first time. Will use again. Even received an email to find out if all went well. That is excellent customer service. Wish more companies would do that.
By Hemant Ravjee
Great prices, service and delivery!
Thanks First Shop. Where others didn't get back to us at all, First Shop responded quickly and efficiently. The account manager E.S. was on top of my order and communicated timely as to the status and process. The First Shop online portal was easy and quick to use. Thanks
Fast, friendly service with the best price.
5 star rating all the way.... From the ease of using the online ordering facility, to the email communication, to the next day delivery....All I can say is "WOW". FirstShop is one of those companies that takes customer service seriously.
I have only bought twice from FirstShop, but what a pleasure dealing with them! Seriously! They are more than willing to assist and there is never a problem to deliver. Thanks FirstShop!
Prompt delivery. Good service.
The overall service was good. It was easy to order however the processing of my order seemed a bit delayed. It said 1-3 days for my location which did not happen. Regardless of this I am satisfied with both the product and service.
Great prices on a large variety of items, amazing service and fast delivery!! Overall a pleasant and easy online experience
Part of the order (RAM) was initially not available. Communications were good and stock sourced promptly. Part of the order was couriered immediately and the remainder followed at no additional cost. Good overall experience.
Generally the best price for online shopping in SA. On time delivery. Was a blast dealing with them, can recommend them to anyone, anytime! All and all a great experience. -- Francois
I had fantastic service. Even though there were some complications with the courier company, my account manager was right on top if it and sorted all my issues without causing me any hassles. I really like the mobicred option!! Thanks Guys looking forward to doing business again.
Simple, no fuss online shopping, with great prices. Thanks for a great site
i am satisfied with the service i got, only that there was a bit of delay on my first quote, otherwise everything is good.
Perfect Delivery and Service from First Shop i will continue to be ordering from them - thank you so much
Great communication and service. I would suggest implementing a real time stock system on the website so that customers can see the true stock without having to email anyone. Products arrived within reasonable time. 1 item was end-of-line and unavailable. Other than that there service is great and there prices are excellent!
FirstShop is Great. Prices are very good. Recently placed order - Got order delivered when promised - easy order process and good call centre support.
Received great advice and service. Thank you
By Brenda Coomer
Great selection of product and easy to use ordering process. My preferred site for shopping. Thanks for great service
Painless process to place my order, and delivered on time and correctly. Will use FirstShop again in future.
I've made several purchases with this company and they consistently deliver an excellent online shopping experience.
I bought a G1 gigabyte GTX960 graphics card and a Rademax power supply and i have to say the customer service i got is excellent to say the least it's so far the best I got in years with my experience of buying online thank you so much FirstShop. I will buy my stuff at you for now on , prices are cheap and trust my i did compared prices and FirstShop and FirstShop staid the cheapest May you live long FirstShop!!!
I had an up and down experience but I'm glad to say that it ended off great! Their prices are really good and special thanks to Lance who made it even better!
By Sebastian Govender
Sales person was in constant contact, professional and efficient!
This is my second purchase from FirstShop, and it was the same good experience as the first! Their prices are the lowest that I could find , after considerable research, the communication with the sales staff was very good and the products always seem to arrive a day earlier than expected! Excellent!
I ordered an HP Color LaserJet Pro M252n from First Shop due to the price compared to other suppliers. I completed the purchase online and received the printer a few days later.
Everything was done beyond my expectation. Delivery was earlier than what I thought, service was impeccable, price was great and as an added bonus I did not have to follow up once or beg for invoices like I normally do. I look forward to many more purchases from FirstShop!
Thank you for the best service that you normally provide to your clients. You always make sure that you deliver on time, keep up the good work #FirstShopTeam
I found this seller on pricecheck. Item I was looking for was listed with detailed specs. Ordering was quick and easy with regular updates regarding the order. Delivery was fast and packaging was great. Product was as described with no defects or issues. Will definitely use this seller again.
I ordered cartridges on the 26.10.2015, the first part of the order was delivered promptly, the last two cartridges still have not arrived. I had to follow up with the company, and have everyday. And everyday I get the same response, "be there tomorrow" well tomorrow has never come and I am still without the cartridges I need. This is not the first time this has happened, I think I am jinxed with this company
Online purchasing of branded tech made even easier by FirstShop. A very good online experience at very competitive pricing. Well done.
Very efficient. It was a seamless experience with communication provided proactively. Well done guys!
I was so surprised in the excellent service I received. I ordered my product the afternoon and the next day I already received it.
I ordered a TomTom Multisport Cardio watch. The price was the best I could find anywhere, after researching for several hours. The service and communication with FirstShop was excellent and the delivery was much faster than expected, even though I live in the "sticks" in Robertson!
Suzanne was very helpful and friendly throughout our communications, even after I asked the quote to be changed several times, she remained professional and polite. She was also able to beat a competing quote by 10%. Although I have to wait several weeks for some of the equipment I ordered, it is understandable because it is specialized equipment not normally kept in stock. Would gladly support FirstShop.co.za any day of the week.
This was my first time using FirstShop. I had found a very good price on the product I was looking for. Every step of the experience was easy, efficient and absolutely perfect. Thank you FirstShop, I have already placed your website on my browser toolbar. You must have done something right to get that honor. Thanks again David Sabor
Absolutely amazed! Paid a 3rd of the price for my product. arrived ON TIME in Perfect condition! Not often that you get a great deal with great service and quality. Thank you!!
From the time I ordered to the time I received delivery, I've had a pleasant experience with first shop. There were one or two little snags, but the overall experience covered up for that
FirstShop went the extra mile by sourcing products that were out of stock by all major suppliers in SA. Thanks for the effort!
By Bold Business Consulting
Keep it up
Could not find a fault with both my orders from First Shop. Fast, efficient and very well priced! Will be using this supplier for all my business needs.
I received excellent service from First Shop, any queries were quickly responded to. Keep up the great work!
Fast and Efficient service. Item delivered within two days as promised. Will recommend to family and friends. Definitely order again from FirstShop. You must phone and confirm stock before ordering so that you receive your order in good time. Thank you FirstShop.
By M Gopaul
Thank you Team FirstShop for excellent service ! Pleasure doing business with you. I have shared my experience with a lot of business colleagues - so expect the orders to stream in .. :) Keep up the good service... 10/10 Thank you & Kind Regards Loraine
I received my order well within delivery time agree, timely and easy to communicate with though out the period. This made me have confidence in their immaculate service and efficient processing of my order.
Thanks FirstShop for the excellent service you provide and the consistency with which you provide it. I order from you quite regularly and have always received good service.
Competitive prices, fast responses and quick delivery made my first experience from Firstshop a great one, I will definitely be using them again when I do my upgrades.
Was amazed by the price I could get from them, and the service from Suzanne was impressive! Order took a little long to arrive (4 working days - probably due to me being in the Western Cape), will definitely order from them in the future.
Thank you for great prices and products.
By The SA Institute for Heritage Science & Conservation
Very good service and fast delivery. I would use their service again and recommend to friends.
First order placed with this company and I'm extremely impressed! Received fhe items the day after placing my order and exactly per my order. Prices the best too. Will definitely keep doing business with them!
Best service, best price and fastest delivery. My parcel was delivered under 24hours. I will definitely make use of your services again in the future. Francois Biggs (House of functions)
This is practically my first order with FirstShop, I'm pleased with the order, shipment, and payment option. It was just like going into a store to purchase an order without no hassle or stress. I would be glad to rate firstshop 5 star for the fast delivery, easy payment option and a very good working condition order. Works great for me and i would be please to refer family and friends to firstshop
The First Tech staff exceeded our expectations. Even over the holiday weekend they still delivered within 2 days
Hi , Great service. Fast , efficient, ordering was smooth and received my ordere before the stipulated delivery time.
I am seriously impressed with the service I received from First Shop. It was easy to order online and within two days I received my order even though there was a public holiday in between. The low prices of the printer cartridges is an added bonus. I would definitely recommend them to others and I WILL be using them again. Keep up the good work guys.
I am happy with quality of the radio. Many thanks
Bought a HP laptop Excellent price Super-fast delivery to the end of the world - Kathu, Northern Cape
By Willem van Heerden
I placed a order for a PC on the website which at the time was available upon placing my order after a week of me following up i get told that the item is end of life ( a week to tell me this ), i them order a replacement item with the hope of them making up for lost time, checked before placing order the item is in stock, now i get told that the item is no longer available. I would not have placed the order if i had seen the item was not available and would have turned to another supplier.
Very good service and delivery time, I'm in a rural area and my order was delivered to me in three days !!!! Will be ordering again from them soon.
The title of my review says it all! Thanks Firstshop for great service.
The service quality provided by FirstShop is unrivaled. I have in my years of online shopping not seen service of this caliber. Great job guys.
Firshop offers great prices for their products and I have been very happy with their service and delivery. Even when there was hiccup they sorted it out very quickly.
I ordered a new router from First Shop and they delivered the order to my workplace for free. I was also impressed with the speed of delivery and subsequent followups by email and phone. The only niggle was it wasn't easy to track the order on my own :-) I do sometimes have a lot on my plate and sending emails or making phone calls to see if my order is being delivered the next day is not ideal in a business environment. I just want to use an app or some web page so I can plan ahead.
My only problem with Firstshop is the payfast interface.. It does not work , i will use direct payments in future Pricecheck is also a pain to get an an account with..
Thanks FirstShop for handling my orders and queries and for delivering, appreciate.
great service. prompt and efficient!
I have made multiple purchases from Firstshop, the last being in excess of R29k. And not ONCE have they dropped the ball ! Delivery was amazingly fast, the level of communication i received from after-sales support was unmatched and they had stock of the items i was looking for and was cheaper than the competition who did not even have stock ! This is an amazing company and i wish i knew about them sooner ! They tick all the right boxes: 1. Service 2. Stock Availability 3. Price 4. Speed
By Zander Smit
Great selection of products at a competitive price. Great customer service who followed up with me until delivery. Will definitely make use of them again!