Description
This essay discusses how unions representing telephone workers have responded to globalization and other changes in the workplace. It argues that, while some business writers have suggested that globalization will compel unions to cooperate with managers, the actual record of two unions in the highly internationalized telecommunications industry suggests that this is not always the case.
This study examines how unions representing telephone workers--one in Mexico and one in British Columbia, Canada--have responded to changes in technology, work organization, and government policy stemming from the rise of a more global economy. Some business writers have suggested that globalization will compel unions to cooperate with managers as workers are more exposed to international competition. By analyzing the actual record of two unions in the highly internationalized telecommunications industry, however, a different picture emerges.
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