Description
This book discusses communication principles and intervention strategies for individuals experiencing crisis, trauma, or disaster. It outlines steps for making contact, arriving at the scene, and defusing emergencies. The information presented is based on clinical practice and has been revised for this edition.
Outlines the communication principles for high stress or dangerous situations developed and confirmed in clinical practice. This book describes the steps of intervention, such as making telephone contact, arriving at the scene, initiating strategies to defuse emergency, and more.
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