Description
The article discusses the importance of a good relationship between an organization and an outsourcing company. It provides five case studies that illustrate the importance of a good relationship.
The post-contract relationship in IT outsourcing often determines the success or failure of an outsourcing venture. Using five longitudinal case studies, the authors address the various factors involved in outsourcing relationships and present pointers to assist managers and practitioners achieve the 'relationship advantage' in outsourcing.
Related Products
