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This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM concepts, defines definitions and illustrates the applications with first-hand examples. more details

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Provides an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance
Describes TQM concepts, defines definitions and illustrates the applications with first-hand examples
Provides a concise and accessible overview of benchmarking

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Features

Author	Mohamed Zairi
Format	Softcover
ISBN	9780750639484
Publication Date	02/03/2005
Publisher	Butterworth-Heinemann
Manufacturer	Butterworth-heinemann

Description

This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM concepts, defines definitions and illustrates the applications with first-hand examples.

This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM concepts, defines definitions and illustrates the applications with first-hand examples.

Benchmarking for Best Practice

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