Enterprise Information Systems Part I: International Conference Centeris 2010 Viana Do Castelo Portugal October 20-22 2010 Proceedings Part I ... In Computer And Information Science

to all who acceded to contribute to CENTERIS, some of them with high-quality manuscripts that unfortunately, due to several constraints could not see their work accepted for presentation and publication. Please enjoy your reading! October 2010 Jo*o Varaj*o Maria Manuela Cruz-Cunha Goran D. Putnik Ant*nio Trigo Organization CENTERIS 2010 was organized by the University of Tr*s-os-Montes e Alto Douro and the Polytechnic Institute of C*vado and Ave, Portugal. General Chairs Jo*o Eduardo Quintela Varaj*o University of Tr*s-os-Montes e Alto Douro, Portugal Maria Manuela Cruz Cunha Polytechnic Institute of C*vado and Ave, Portugal Program Chair Goran D. Putnik University of Minho, Portugal Organization Chair Ant*nio Trigo Polytechnic Institute of Coimbra, Portugal Organization Committee Ant*nio Cunha University of Tr*s-os-Montes e Alto Douro, Portugal Ant*nio Tavares Polytechnic Institute of Cavado and Ave, Portugal Ant*nio Trigo Polytechnic Institute of Coimbra, Portugal Jo o Varaj*o University of Tr*s-os-Montes e Alto Douro, Portugal Maria Manuela Cruz-Cunha Polytechnic Institute of C*vado and Ave, Portugal Miguel Alves Polytechnic Institute of Viana do Castelo, Portugal Ricardo Colomo Palacios University Carlos III of Madrid, Spain Ricardo Martinho Polytechnic Institute of Leiria, Portugal Rui Gomes Polytechnic Institute of Viana do Castelo, Portugal VIII Organization Scientific Committee Adamantios Koumpis ALTEC S.