Description
The customer has a printer that is no longer needed and wants to return it. If the customer does not want the product, they can return it for a full refund. If the customer has a quality problem with the product, they will be given a full refund. If the customer does not receive their item, Hotcolor will resend it to them. If the customer receives an incorrect item, Hotcolor will resend the correct item to them.
FAQ: Buyer: No longer needed the item, want to return it.
HOTCOLOR: YES, if you not want this product, you can return the product to us, we will full refund to you .
Buyer: the ink cartridge defective/does not work properly
HOTCOLOR: YES, if the product have quality problem, we will full refund to you .
Buyer: Where's my stuff?
HOCTOLOR: Do not worry, if you still not receive the item, when we confirm, we will resend the item to you .
Buyer: Wrong item was sent.
HOTCOLOR; Do not worry, when we confirm, we will resend the item to you.
Buyer: We need the ink cartridges immediately, please help.
HOTCOLOR: We've posted your item(s) within 1 business day when you purchased, and you will receive the item(s) in 5 business days.
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