Description
The customer is returning an item because they no longer need it and want a full refund. If the product has a quality problem, the customer will be given a full refund. If the customer does not receive the item, the customer can contact Hotcolor and they will resend the item.
FAQ: Buyer: No longer needed the item, want to return it.
HOTCOLOR: YES, if you not want this product, you can return the product to us, we will full refund to you .
Buyer: the item defective/does not work properly
HOTCOLOR: YES, if the product have quality problem, we will full refund to you .
Buyer: Where's my stuff?
HOCTOLOR: Do not worry, if you still not receive the item, when we confirm, we will resend the item to you .
Buyer: Wrong item was sent.
HOTCOLOR; Do not worry, when we confirm, we will resend the item to you.
Buyer: We need the ink cartridges immediately, please help.
HOTCOLOR: We've posted your item(s) within 1 business day when you purchased, and you will receive the item(s) in 5 business days.
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