Description
Even in today's technology driven healthcare world, as much as 85% of a medical diagnosis is dependent on the doctor's ability to listen to, and communicate with, the patient. Moreover, in the United States, an estimated 70% of malpractice litigation has to do with communication breakdown rather than with clinical malfeasance. This book, based on an eight year archive from the successful newsletter, Medical Practice Communicator, is a practical guide for all physicians on how to sharpen their communication skills, improve relationships with their patients, and avoid errors and litigation. Essential reading for doctors at all levels and in all specialties, medical communication educators, residents, and students.
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