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Superstore.World

17749 offers
Reviews
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Website

http://www.superstore.world/

Email

hello@superstore.world

Postal Address

PostNet Suite: #221,Private Bag X87,Bryanston,Johnnesburg,2021,Gauteng,South Africa

Superstore.World
VISA Mastercard EFT American Express PayPal PayD PayFast Bitcoin Mobicred
Website

http://www.superstore.world/

Email

hello@superstore.world

Postal Address

PostNet Suite: #221,Private Bag X87,Bryanston,Johnnesburg,2021,Gauteng,South Africa

Returns Policy

We want you to be completely satisfied with your purchase. You may return an unused item within 7 days for a refund, which will be subject to an inspection and validation of the return. The item must be returned in its original packaging and include all accessories and parts.

Returns Shipping Costs:
  • If you have changed your mind, the item is the wrong size/colour you will be charged to return it.
  • If the item is not as pictured/described, or the incorrect item has been shipped we will arrange to collect it from you at no charge
Damaged/Defective Items

If the item is damaged or defective, or the incorrect item was sent to you in error, please log a return request within 15 days of delivery. We will arrange to collect the item from you at no charge.

User Reviews
Customer care
Ease of ordering
Efficiency
Stock availability
Service
On-time delivery
Delivery
Do not expect any service or product when ordering

I ordered a pair of skullcandy hesh 2 headphones on the 13 March 2017, after many unanswered emails they said that they would arrive at the end of the week. After many failed attempts to contact them- they eventually said that they were unable to get the headphones and that a refund would be issued. On the 5 April they sent an email saying that I had been refunded but no refund was to be found. It is now almost 3 months later and I have still not received my refund nor have they answered me

By ColePretorius

No goods delivered, no communication

Hi, I have posted here before for the same problem, I ordered goods which where never delivered, I have sent multiple emails on which i receive a response only once I write a review. I placed an order almost 2 months ago, where are my goods or my refund, i would really like to sort this out. This is really getting ridiculous. i would not advise any one to use this online store.

By ShamikJeewa

Follow up of previous complaint

Superstore had indicated I would get a partial refund for the delay of me not getting my items, after sending my banking details all commutation has stopped once again an no partial refund received,this is extremely frustrating an totally unprofessional.No indication if I would ever get my goods an no reply from them. I am therefore requesting a full refund and a indication of when the money would be paid back in my account.Really unhappy with the service and fed up at this point!

By KirkThomas

Please be warned!

After my 1st review about not receiving my item for almost 2 month and no response of tracking number and lack of communication and lies from this company they finally responded on pricecheck with a lie but funny enough us customers may not comment after that so im writing another review stating i have not heared from them again..i have sent my banking details for my refund but nothing has happend as usuall..so please beware of this anonymous 'company'..embarrassing..

By RickyTabeliao

great product and service

Great product with a great sound I love coming home watching a movie with surround sound

By MarkMacLeod

top notch

From my perspective this was a top notch buying experience. The transaction was smooth, the price was right, and the shipping was fast.

By LeteciaAbrahams

Superstore.World: Thanks for the awesome feedback. We hope you visit us again soon.
Great buying experience

Thank you very much for your Intel DH77EB ( not DH77KC ) motherboard . Till now works great ! For 1155 it's the best !

By grahamfischer

Superstore.World: Thanks for the awesome feedback. We hope you visit us again soon.
Beware!! This store is a FRAUD!!!!

I ordered Apple AirPods from this store on the 3rd of May, paid R2648. when I enquired about the package, I struggled to get a response from them. Eventually they responded saying that the item is on "back order" and I'll receive details as soon as it is available. - THAT NEVER HAPPEND Monday I emailed again to enquir about the purchase - They said I can get a refund at anytime, so I asked to be refunded AGAIN THAT NEVER HAPPEND. Now I don't get ANY response from them!!

By TalithiaDeyzel

Superstore.World: Hi Talitha, Please visit the page you used to place the order - it is clearly mentioned that the item is "available on back order". The Apple AirPods is out of stock and in short supply country-wide. You were informed before you placed the order that the item will be back-ordered if the existing items are allocated to orders where payment has cleared. You will receive your item when it becomes available. We are expecting it next week but we do not have an exact date. We emailed you earlier today but you did not respond. If you are new to online purchasing - please take some time to familiarise yourself with the meaning of "back-order". We apologise for the confusion.
Awesome customer service and support!

I ordered an Intel G2 160 GB SSD from this seller. The item came very quickly and in very good packaging. I was impressed. I had some initial setup issues (my fault) and the seller was VERY helpful and available to make sure that I was good to go. Awesome customer service and support!

By UteshNaidoo

Superstore.World: Thank you for the awesome feedback we hope you visit us again soon.
no-nosense return - good service

The player was a Blue -Ray DVD player. The item that was sent did not match what was shipped. I ordered a Dell Blue-Ray DVD player. I will order other items because of their fast response to my concerns and the no nonsense way they handled the return. Customer service was Great!

By denvergool

Superstore.World: Thank you for the awesome feedback we hope you visit us again soon.
GPS Bargain

Works great, my old Garmin was not upgradable. Would buy again if needed

By KarenEdenburg

Superstore.World: Thank you for the awesome feedback we hope you visit us again soon.
Pathetic Everything!

Beware of this secret unknown located company. Iv waited over 1month for my item and still have not received it yet nor a refund after several attempts to contact them. Nobody responses to my emails..no calls..no updates..no tracking number. Their service is terrible! Im currently proceeding with legal action so no other customer gets scammed like i did.

By RickyTabeliao

Superstore.World: Hi, We are sorry about the problem with your order. We responded to your query more than once requesting your bank details but you did not respond. We cannot solve your problem if you do not respond to the email that we send to you. We are waiting for your response. Regards, Superstore.World
Great seller

great seller, my number 1 choice for all my needs online. I'm in rustenberg and they had no issues with shipping to me out this way. Would definitely shop from him again and would recommend them to all

By LenGranger

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Excellent service, great pre-sale & after-sale service

They have given me outstanding service with my Lenovo Yoga Pro. Buying it at a great price and answering all of my questions in a short time! Excellent!

By CawynEnders

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Reply to Customer Service, they have no record of my order

Superstore.World: Hi Craig, I'm sorry to hear that you did not receive your order. It seems like your order is not appearing on our system. This is what they replied. Hope they are looking on the right system. Below is the order on there system! ORDER DATE STATUS TOTAL #WC-59-ORDER 11th April 2017 On Hold R9 214 for 3 items this is on your web site.

By CraigEldridge

Superstore.World: Hi Craig, We are sorry about the problem with your order. We moved to a new sever and during the process certain orders were lost - unfortunately, you were affected by this error. Please accept our sincerest apologies for the inconvenience. We've responded to you via email. Regards, Superstore.World
Awesome!

My headphones arrived quickly, they were in perfect condition and my daughter loves them

By ShoniKotze

Excellent service!

Exactly what I was looking for! Pleasant and fast transaction!

By IdrisSibda

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Will buy again - great service.

Product arrived quickly and in brand new condition. Item was a genuine INTEL product at a great price and worked perfect in my laptop. Great transaction, thank you very much!

By AshtonMartin

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Recommended

Great seller, product was described correctly, and properly, item was shipped quickly and arrived in good condition and in a timely manner.

By JasonDavids

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Definitely recommended

Shipping was fast & phone case is Better than the over priced store ones, definitely recommended!

By AlbertinaMagubane

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Very friendly and responsive

a very good notebook seller. very friendly and responsive. each and every emails are replied within a proper timeframe of 24 hours. I'm happy to say that I'll continue buying stuffs from superstore.world again in the future.

By DavidMcLeod

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Smooth Excellent service

I was a bit skeptical at first of buying from Superstore being a relatively new merchant. However, from the first inquiry email itself to the shipping confirmation, Superstore has been extremely helpful and informative. The item (NP 6110) got shipped on the exact day it was promised and I received it in time as well. Item was securely packed as well. I will definitely purchase again from this Merchant without any second guesses.

By HeidiAbrahams

Superstore.World: Thank you for the awesome feedback. We hope to hear from you soon.
Items never delivered

Hi I ordered headphones a month ago which where never delivered. when i asked for a refund there was no response. Please never use this online store. Regards, Shamik

By ShamikJeewa

Superstore.World: We are sorry to hear about the problem with your order. Our customer service team is strained at the moment but I had a look at your order and our records indicate that it was dispatched last week. I will gladly follow up with the courier to track your order. Please note that we only offer email email support at this time - kindly, contact us at hello@superstore.world for more information.
Frauds they will steal your money

This company is a scam… if there is one review you should not take lightly then it’s this one. I have bought a product nearly 3 months ago but still have not received it, I have tried countless times to contact them I have send emails after emails I have phoned them they answered for the first three times and after that no answer anymore, these guys are frauds and WILL steal your money, I could not find any substantial review online, Therefore i decided to give a real review and warn the public

By MathysDuPlessis

Superstore.World: We are sorry to hear about the problem with your order. We have no record of you or your order. Additionally, we do not have orders that are 3 months old - At this point, we are not sure if you placed an order with us or another merchant. Please note that we only offer email email support at this time - kindly, contact us with more information about your order at hello@superstore.world
Top notch overall experience

Great overall experience! Price and service are top notch, and unbeatable!

By AlbertGreen

Superstore.World: Thank you for the awesome feedback. We are looking forward to your next order.
My experience with Superstore was the best!

My experience with Superstore was the best!, from being patient with my requests for quotes, special request to get me a custom built pc, free shipping and arrived on time properly packed. Will definitely buy from this store again.

By LuigiHarris

Superstore.World: Thank you for the awesome feedback. We are looking forward to your next order.
Very helpful - pleasant experience - highly recommended

Superstore.World made my first-time custom laptop purchase a very pleasant experience. I changed my order a couple times and they worked with me to help me get what I wanted. The prices and service is the best too. Highly recommended!!!

By LeighGreen

Superstore.World: Thank you for the awesome feedback. We are looking forward to your next order.
Wonderful customer service & shipping!!!

Fareed From Superstore.world did a great job getting me the best deal and quick shipping for my new laptop. I normally don't write reviews but I am very pleased with the customer service that was recieved. My emails were always responded very quickly and even on the weekends! Thank you Fareed! surely I will recommend you!

By GailBrown

Superstore.World: Thank you for the awesome feedback. We are looking forward to your next order.
Once you pay there is no communication,BAD SERVICE

I purchased a Samsung TV and sound bar from superstore on Tuesday last week and Fareed indicated that the goods would de delivery by Friday, immediately after payment all communication had gone dead & no goods were received on friday,the explanation was servers have issues & they will email me the delivery details.Till today i have not received any further communication from superstore & I have been sending 2 complaint emails per day with no feedback.Superstore needs to contact me ASAP!

By KirkThomas

Superstore.World: We are sorry to hear about the problem with your order. Our records indicate that you were informed that there were only 2 units in stock before you placed your order. We also explained to you that your order will only be processed once payment is received. Since you used a different bank, funds only reflected after 48 hours - As a result, the item was out of stock when the money was received. As discussed, your order will be shipped as soon as stock becomes available. You may contact us for more information at hello@superstore.world
Excellent seller, 100% recommend for future business

Ordered Apple AirPods which I couldn't find anywhere else. Got fast service, quick delivery, the product was good, pricing was fair. Don't know what more you can ask

By FeliciaDominee

Superstore.World: Thank you for the awesome feedback. We are looking forward to your next order.
it as if they take your money and that is the last you hear from they

it as if they take your money and that is the last you hear from they. I have place and paid for 3 HP printers and the only reply that i have had from the is that they have received my EFT. DON'T BUY FROM THEM! if anyone has a phone number please send it to me.

By CraigEldridge

Superstore.World: Hi Craig, I'm sorry to hear that you did not receive your order. It seems like your order is not appearing on our system - can you please send your full order details to hello@superstore.world so that we can resolve this issue. Regards, Superstore.World
Good Quality and Price

I have bought a few things through this store. Everything that I have purchased has been good quality products at a reasonable price

By DillonIssacs

Superstore.World: Thank you for the awesome feedback!
Horrible Service

I have purchased RAM for my laptop over 3 weeks ago and to this day I am having such a problem getting a hold this company to find out about when I am going to get it. I have tried to get in touch numerous times, my emails don't get responded to and the number doesn't work (and has since been removed from the website). I spent a lot of money on this item and it is ridiculous that no one is bothered to get in touch with me and give me any information about my order!!

By CarissaGovender

Superstore.World: We are sorry to hear that you still waiting for your order. We attempted to contact you today but there was no answer. We will contact you again during the next business day.
Stil not receive Watch or my money

I have complained and emailed and emailed and called , cancel my order the 24 march, had a problem with there emails and still no money or Watch Very bad customer support/service!!!! Will never ever buy from you!!!!

By RuanVanRooyen

Superstore.World: We sorry to hear that you are still waiting for your refund. We will contact you within the next business day to resolve this issue.
Good Experience

I am very happy with the experience and actually got the order earlier than anticipated.

By GregGranger

Very helpful

I found the service to be very helpful - they helped me find the right printer to match my needs. Good service and value for money.

By EricLambert

Superstore.World: Thank you for the awesome feedback!
Good job

I needed a card printer urgently and I was able to get it at this store way less than I got my original one and I called to explain that I need it today - they made a plan and delivered same day. I recommend this store and will be visiting more often. Very good job. 5 Stars all the way.

By JamesAldritch

Superstore.World: Thank you for the awesome feedback!
No complaints -happy with service

Had great service first time we used you (my wife needed an Asus battery) it was delivered promptly and it is working well. We tried Computer Mania previously for my Daughter's laptop (also Asus) but had to return product as it never worked. Tried Dell for my Precision M6500 as a matter of interest, but they no longer provide for that model and suggested I upgrade & buy a new computer from them. I trust that all will be good once I receive the battery from yourselves.

By MariusOppenheimer

Superstore.World: Thank you for the awesome feedback!
Good Battery Price

I have an old Dell Inspiron laptop and I was looking for a new battery and a power cord for it and all the sites I went on, the batteries were expensive. I found this site and I decided to check it out. The prices are low and they offer free shipping. What more can I say. Thank you Superstore.World.

By AngelaBlou

Superstore.World: Thank you for the awesome feedback. We are looking forward to your next order.
No Goods Delivered

I called before ordering everything seemed fine, once the order was placed and payment was made they have been extremely difficult to contact. They do not respond to Emails, or phone calls. its almost 2 weeks and i have not heard anything back from them regarding my purchase. I would not advise anyone to use this store.

By ShamikJeewa

Very Satisfied - Excellent Service

Very satisfied. Simple, easy process. Easy to find my products, checkout was simple and hassle free. Prices and shipping charges/times were fair, and everything was clearly communicated. Overall excellent service.

By GabriellaAlley

Superstore.World: Thank you for the awesome feedback!
Dissapointing Service

Superstore.world confirmed they had stock of the phone I wanted to order and committed to delivery within 2 to 3 days. I have now been waiting for more than two weeks and Superstore.world have been very difficult to track and evasive on when they plan to deliver if at all. I have requested a tracking number on numerous occasions without success. I would advise your rather stay away. Adrian v Rensburg

By Adrianvan

Superstore.World: We are sorry to hear about the problem with your order. You will be contacted within the next business day to resolve this issue.
Great experience overall

The only thing to improve would be to add shipping & tracking details. I know my order was shipped by road freight so maybe that's why the details weren't available... but it did arrive quicker than I expected so I am very happy overall.

By TylerVenter

Superstore.World: Thank you for the awesome feedback!
Great pre-sale support

I called before placing the order with a question regarding manufactures warranty. The sales agent was very pleasant and answered my question immediately. After the call I closed down the other pages in my browser from other vendors and placed the order immediately. Support is always my #1 concern and the call made my decision for me as to who to order from.

By TessaGovender

Superstore.World: Thank you for the awesome feedback!
Top-notch service

Great prices, fast shipping and top-notch customer service!

By BhekiModipane

Superstore.World: Thank you for the awesome feedback!
fantastic buy

Bought Cat6 cables that were a fantastic buy!

By CraigJacobs

Superstore.World: Thank you for the awesome feedback!
I recommend this site. Best price. Good Service.

I stumbled upon Superstore.World during my search for a Barcode Printer. The product selection and price ranges exceeded all the previous sites visited. Once I found the exact machine I wanted, I then compared the price online and found it at a higher price everywhere else. The order was easy to place, the staff kept me updated with the progress of my order and the product was delivered with no problems. I recommend this site.

By VineshmalanPillay

Superstore.World: Thank you for the awesome feedback!
I love this store.

I bought few things online only to see the reviews online which really worried me. I am not sure how people can be so negative about this store. Everything I bought was great and the gaming computer that they built for me is fantastic. I returned one out of the 5 items I bought. I had no problem at all, they emailed me to say they had received it and my money was credited to my account after few days. I normally buy from takealot but I have to say I will be buying a lot from here.

By KonradDeJager

Superstore.World: Thank you for the awesome feedback!
Amazing computer, I couldn't be happier!

I bought my computer and wanted it to be good for business and gaming. It was super affordable and work's perfectly. I couldn't be happier!

By ElizmaAbraham

Superstore.World: Thank you for the awesome feedback!
Best deals in Jozi

These guys have the best deals in Jozi. I had to wait about a week for my order but the service and discount is worth it. I will buy again

By AndrewPaul

Superstore.World: Thank you for the awesome feedback!
Great All round

Went out of their way to get my battery delivered

By kenricwood

Superstore.World: Thank you for the awesome feedback!
They always find what I want

This is my 3rd purchase with this store. They always source the items I am looking for even though they do not have it on their website. Great service *****

By JessSlater

Superstore.World: Thank you for the awesome feedback - we are trying our utmost to wow our customers.
Great discount on bulk deal

Top service from these guys. I purchased 10 laptops and received a huge discount plus free laptop covers for every laptop. I definitely recommend these guys for bulk buying.

By StevenMbusi

Superstore.World: Thank you for the awesome feedback - we are trying our utmost to wow our customers.
Did not receive Watch in time

I have ordered a Apple Watch on Friday 24 March and on the next Monday I have asked when is it going to be shipped and they have said the next day at 12h then Wednesday they had a new story then I canceled and today 7 April I am still waiting????!!!! I will never ever buy something for them

By RuanVanRooyen

Superstore.World: Please accept our sincerest apologies for the substandard service. We moved our severs a few days ago and in the process some information was lost including order information and customer details. Your issue is currently under review and will be resolved shortly. We hope you give us another chance in the near future.
Amazing service from this new online store

The guys at this store are amazing. Unfortunately, they did not have stock of the item I purchased and I was very upset because the item was a birthday gift for my son who is a gaming fanatic. The guys found an alternate item that was an upgrade to the original item plus gave me a shopping voucher for my next purchase. I guess all startups have their hiccups at the beginning but if this is the way they are running the business from the beginning I expect great things for their future. Top service

By AlexanderLeGrange

Superstore.World: Thank you for the awesome feedback - we are trying our utmost to wow our customers.
Excellent Service

I ordered a cash drawer for my business and I required the item that evening - the owner hand delivered this item to me on the same day. I definitely recommend these guys and will be using them again in the near future.

By JohanLeRoux

Superstore.World: Thank you for the awesome feedback - we are trying our utmost to wow our customers.
Great Service! They went the extra mile

I ordered a replacement battery for my Samsung Galaxy Note - the item was ordered the day before I left on vacation and this company sent someone to deliver the item at the check in counter at the airport just before I had to go through security. They understood that I really needed this item and went the extra mile to get it to me even though normal delivery would take between 2-3 days. I definitely recommend this company and will use them again. 5 STAR SERVICE! WELL DONE GUYS!

By KellyJohnson

Superstore.World: Thank you for the awesome feedback - we are trying our utmost to wow our customers.
Wrong item delivered

I ordered a 5TB external harddrive. Delivery guy came with a phone charger cable. Tried calling Fareed...no answer. Sent multiple emails...no response! Very very bad customer service. Will be lodging a case of theft with police if no response is received within the next day or two!

By SeelendranNaidoo

Superstore.World: Hi, we apologise for the incorrect item that you received. As discussed, we upgraded your unit at no additional cost but delivery is slightly delayed due to the service delivery shut down on Friday. We will be in touch.
Contact number always off, no response on emails

I have tried calling and emailing Superstore.World and I have had no luck in getting a hold of them. The number is always off and they do not respond to emails as well. Not a happy chappy at the moment! Can someone from Superstore call me ASAP

By GirishaMaharaj

Superstore.World: Hi Girisha, I am sorry to hear that you were unable to reach us. We are in the process of updating our contact details, this may have made it difficult to reach us over the past few days. I've updated all the contact information on PriceCheck and our website to avoid this from happening. I noticed that you placed an order with us yesterday - Thank you for your order! Please resend your query to info@faffyandjays.com and allow us 24 hours to respond to your query. Once again, please accept our sincerest apologies for this incident. Kind Regards, Superstore.World