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The Raru founders each have over 16 years of experience in the online retail world in South Africa. Online Retailer of DVDs, Blu-rays, Merch, Board Games, Hobbies & Toys, Video Games, Music, Electronics, Books, Homeware, Outdoor, Pets Goods, US Imports and more in South Africa. Free Shipping to Main Centers for orders above R299.
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Raru is one of the best online stores in SA today. Often, when I compare cost for an item, I find Raru to have the best prices. Coupled to the fact that they (in 2019) ship for free if the order is R299 or more, they will receive my repeat business. Yeah, I also experienced Raru's shipping to be a bit slow at times, but I am of the opinion this has more to do with their providers rather than themselves. Also, I've never had occasion to contact Raru for customer support, hence the three stars... But I am sure they cannot be all that bad if I look at their site. Seriously consider Raru for a wide range of products at good prices.
Used to order from Raru alot, recently I think there was a change in employees or management, this is not the same retailer it once was.
Call center girls with attitude, delays to orders constantly, the tip of the iceberg though was when orders of mine were inexplicably cancelled and I couldn't do a damn thing.
I recommend you avoid
So believe it or not, this store will refuse you service actually put the phone down on you
Atrocious attitude, avoid at all costs
For any order problems you can contact us via [email protected] as well for assistance.
Having ordered a PC game from Raru recently and paying the R35 delivery fee, I thought they would try to keep delivery times as short as possible like Takealot that offers free delivery on app orders. On the product page it said 3-5 days before shipping and they really took that maximum amount of time plus an extra two days to deliver. The service is excellent but they deliver a bit slooow.
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