Nice way to import products from the USA
Used the service to help import a number of products from the USA. They took care of everything and it took around 10 days to get my items. All good.
I am hesitant to use the company again as I did not receive a satisfactory explanation from them why I received the incorrect goods and did not receive the goods in original packaging.
We apologise for the inconvenience caused, was the issue ever resolved? Please can you send me your order number as I would like to see what happened here and why you received your order in the state you did. Thanks.
I think this is a bit of a scam
I tried to buy curling irons. After ordering, paying and sending proof of payment, I get told that they can not import electrical goods, perfumes, skin care products, health care products etc from the USA. That is their entire catalogue. When I asked why do they still advertise these products they replied that their IT department do not know how to remove items.
A service level not seen often
I purchased a Apple iPod 8GB from WantItAll.co.za. I always knew what the status of my order was, emailed them and got a speedy reply and will shop with them again.
It\'s wonderful to know that they import things we can\'t find anywhere else. But I had a bad experience with them where I received a pathetic second-hand and damaged item. I understand it\'s my fault for not whining about it to them, but I didn\'t see the point and was just fed up.
I really like the concept of this shop, its brilliant! you find something overseas that you want but you cant order because the company doesn't ship to South Africa, And wantitall will get it for you! That's a brilliant idea, it really is! But i think it just doesn't work! I have tried to purchase from this shop so many times but have not once succeeded. I have ordered things about 5 times and everytime they were out of stock. After the fourth time i decided to play it smart and email them to ask if the product i was ordering was in stock. They informed that it was and i put in my order. The next day i got an email telling me that the item was not in stock. Now This isn't the end of the world - you order something and it turns out to be unavailable, it happens all the time. The problems is that each time you order something you have to pay for it first! So you give them your hard earned cash, they cant do anything until the cash is in their account, Takes about 2 days, then they discover that the item is out of stock so they inform you and ask you if you would like your money back. You say, "yes" and it takes another 2 days to get back to you. So all in all you sit without your money for about 5 days. So you are unable to try and buy your product else where because want it all have your money. So i'm afraid that i'm not too happy about them. But maybe if things improve they will eventually win my favour.
It is 15% cheaper at a jewel store
it is the cheapest i have found
I am shocked at the prices of most of the skin care products. A friend \"imported\" her own products from USA, and paid far less than what wantitall asks for the same products.
Now I know you have to put a markup to show a profit, but I have done a lot of checking up on what it would cost the \"customers\" to just \"import\" for themselves, and it does seem much more economical, than to get (whatever the product may be) from an actual store here in S.A. that offers to get it for them. The waiting for the item/s to arrive is just a bit longer, but the savings are immense.
Otherwise, I do have to commend you for the variety you carry in your store.