- What is PriceCheck?
- Why should I use PriceCheck?
- I want to register with PriceCheck to use all the tools available, like leaving reviews and adding favourite products – are there any costs involved?
- Can I purchase any items from PriceCheck?
- I cannot find the product that I am looking for.
- What is an offer?
- How do I know if a product is in stock?
- How do I make a payment?
- When will I receive my goods?
- What do I do if I wish to return something I purchased?
- What is the cost of delivery?
- Will my payment be secure?
- What do I do if a product I purchased is faulty, needs replacement parts or repairs?
- Where can I find more information about the shop I wish to purchase from?
- Who do I contact if I have a problem with payment or delivery of my purchase?
- Do my product and/or shop reviews have to be positive?
- How frequently are prices updated?
- What is included in the price?
- Why does the price on PriceCheck differ from the price listed on the shop's website?
- What are the benefits of becoming a member?
- Does PriceCheck vet shops before listing them?
- How can I advertise on PriceCheck?
- What are your advertising rates?
- What criteria must I meet to become a listed shop on PriceCheck?
- I want to list my products on PriceCheck, but I do not have shopping cart software on my website. Can I list my products?
- What is your Trusted Shop program?
- What are the benefits of being a Trusted Shop?
- How do I become a Trusted Shop?
- Who decides if I qualify as a Trusted Shop?
- How do I list my products on PriceCheck?
- How long will it take before my products are listed on PriceCheck?
- What does it cost to list my products on PriceCheck?
- How do I report a technical problem?
- How do I monitor my click through rates and sales on PriceCheck?
What is PriceCheck?
PriceCheck is SA's leading comparison service with the fastest and most relevant shopping search engine in South Africa. To improve your PriceCheck experience even further you can now purchase selected items directly from a shop on our Marketplace platform. We take care of payment, delivery and customer service.
Why should I use PriceCheck?
We’ll help you find the perfect product effortlessly. Simply type in what you’re looking for and hit enter. Our search results will present you with a variety of products to choose from. You will either be able to purchase the product immediately on PriceCheck's Marketplace or you will be directed to the shop’s product page.
I want to register with PriceCheck to use all the tools available, like purchasing products, leaving reviews and adding favourite products – are there any costs involved?
It is free to browse,view offers and leave reviews on PriceCheck. If you would like to purchase an item on our Marketplace there will be costs involved.
To register for an account all you need to do is click on the Login/Register link at the top of the home page and follow the instructions.
Can I purchase any items from PriceCheck?
You can purchase selected items directly from a shop on PriceCheck’s Marketplace. Our Marketplace connects customers and shops, while we take care of payments, delivery and customer service. Simply click on the “Buy Now” button to purchase a product immediately.
Alternatively we will send you to a reliable and trusted online retailer where you will be able to make your desired purchase – by clicking on the “View Offer” button, you will automatically be redirected to the online store’s product page.
I cannot find the product that I am looking for.
It could be that we don't list the item you are looking for. We might in the future, so keep on checking. You can also try to locate the item by browsing in the appropriate category. Alternatively you could try broadening your search? E.g. instead of typing "Canon EOS 1200D Black Super-Zoom Digital Camera", try searching for just "Canon EOS 1200D". Also double check your spelling and the product name to ensure you’ve entered it correctly.
What is an offer?
An offer is a product that is for sale. One product search will draw all deals related to that product from different shops, giving you a better chance of finding the best deal.
How do I know if a product is in stock?
If the “Buy Now” button appears the product is available for purchase.
Alternatively when viewing a product, click on the “View Offer” button in the Offers section. This will take you to the shop's website. Not all shops display their stock-levels on their websites, so the best option is to contact the shop directly if it isn’t displayed. The easiest way to do so would be to find the relevant shop’s “Contact” page once you’ve been redirected to their site.
How do I make a payment?
You can purchase items on PriceCheck's Marketplace using a credit card.
Our listed shops offer various methods of payments which are displayed on their websites. Where possible we also display their accepted/available payment methods. We only partner with reputable online stores, so think trust, think reliability and think the best possible prices.
We don't store your payment details, they are safe with Peach Payments.
When will I receive my goods?
Marketplace orders are delivered by courier and delivery takes 1 to 5 working days depending on the order's destination. The closer you are to a main centre, the quicker the delivery.
Shops offer various delivery methods. All of our shops use the South African Post Office or couriers to deliver goods.
What do I do if I wish to return something I purchased?
Each shop sets their own Returns Policy so please ensure you review and understand this policy before placing an order. If the item is returnable you will be able to log a return request within your PriceCheck account.
What is the cost of delivery?
The shipping cost may vary per product depending on its size. We will try keep it as low as possible.
Will my payment be secure?
Payments are processed securely using encryption technology.
What do I do if a product I purchased is faulty, needs replacement parts or repairs?
You will be able to log a request on the PriceCheck platform and liaise with the shop directly.
Where can I find more information about the shop I wish to purchase from?
In our Shop Directory section, where we display all the shops listed on PriceCheck. Selecting a shop will open a dedicated page displaying the shop's contact details, ratings, and payment methods, as well as all their offers currently listed on PriceCheck.
Who do I contact if I have a problem with payment or delivery of my purchase on PriceCheck Marketplace?
You can contact us directly on firstname.lastname@example.org and we will be happy to help you.
Do my product and/or shop reviews have to be positive?
We encourage honesty, meaning if you had a good experience tell us, but if you had a bad experience, please let us know as well. We believe in freedom of speech and other users reading reviews need to be aware of both positive and negative user experiences.
How frequently are prices updated?
Prices are updated regularly, often multiple times a day.
What is included in the price?
The price we display on PriceCheck is the purchase price of the product. A delivery fee may be charged and will be added to your total at checkout. If you purchase from a shop directly their delivery fees will be listed on their website.
Why does the price on PriceCheck differ from the price listed on the shop's website?
Occasionally shops change their product prices before they get updated on our listings, however, the price will get corrected when the shop sends updated information to us.
What are the benefits of becoming a member?
As a member you become part of the PriceCheck community, meaning you can purchase products, write product and shop reviews, upload product photos and videos, and also save products for future reference.
Does PriceCheck vet shops before listing them?
Yes, we have strict acceptance criteria for shops. We make sure they are trusted, credible, and reliable, all of the traits needed for an enjoyable online shopping experience.
How can I advertise on PriceCheck?
Via our Contact Us section.
What are your advertising rates?
Anything from R 20CPM up to R 400CPM, it all depends on a number of factors, including the position on the page and a few others. The simplest way to get the full picture, contact us and we'll send our rate card on to you.
What criteria must I meet to become a listed shop on PriceCheck?
As long as you sell products online via your website and have a shopping cart, you qualify to become a PriceCheck merchant.
I want to list my products on PriceCheck, but I do not have shopping cart software on my website. Can I list my products?
Generally, no, but we do try and encourage everybody to become a part of the amazing world of e-commerce. By providing users with an immediate "add-to-cart" and "checkout" functionality your online store will also encourage purchases, while providing a useful service to your customers.
What is your Trusted Shop program?
We've noticed there is still some fear and trepidation when shopping online in South Africa. To combat this, we've implemented a Trusted Shop program. We believe this affords our users more faith in the reputable shops that we do list.
What are the benefits of being a Trusted Shop?
We'll display a Trusted Shop logo next to your offers and this will give shoppers an indication that they can trust you. Additionally, when displaying our offer list for a particular product, your Trusted Shop status will be taken into account when ordering the offers.
How do I become a Trusted Shop?
- Be listed with PriceCheck for at least 6 months.
- Be a registered company.
- Have a secure payment gateway which provides encryption for credit card payment - if you accept credit cards.
- Display all available payment methods (EFT, types of Credit Cards, PayPal, etc).
- Clearly display your refund & returns policy, as well as your shipping methods.
- There must be a visible contact method available on the website.
- Shop to supply correct product information, e.g. prices, payment methods and shipping/courier fees
Who decides if I qualify as a Trusted Shop?
Our qualifications team will analyse the criteria above for your shop and determine if you qualify as a Trusted Shop.
How do I list my products on PriceCheck?
It is easy to list your products on PriceCheck - it's only dependent on the type of shopping cart you use. If you have a popular shopping cart like Magento, Prestashop, VirtueMart, etc. We can provide you with a plugin that will generate product information in XML. We'll then import the XML and get your products listed.
If you have a custom-built cart, you'll need to create XML to our specification. Our team will provide this for you on request.
How long will it take before my products are listed on PriceCheck?
Depending on the size of your catalogue and quality of your data, it can take anything from 3 to 10 working days. It makes a big difference to us whether you have good quality data as we'll always prioritise the initial listing of products that have high quality, relevant information.
What does it cost to list my products on PriceCheck?
There is absolutely no cost involved in simply listing your products on PriceCheck, you only pay a fee for every click that directs a user to your website.
How do I report a technical problem?
Navigate to our Contact Us section and let us know.
How do I monitor my click through rates and sales on PriceCheck?
We will send you detailed reports on a daily/weekly/monthly basis. You'll also be able to log in to our Shop Administration System at any time to have a look at your stats.
FAQs - Advertisers
FAQs - Shops