Purple Fly Trading

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Over 1000 offers
Address 10 Lobelia Street
Berghof
Vermont
Cape Town
Western Cape
7201
Website http://www.purpleflytrading.co.za/
Email email
Telephone 028 316 2374

Overall Rating

Rating (84 reviews)
Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care

Reviews

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82 REVIEWS
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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
Very good Customer service. Speedy Delivery. All in all a good company.
Cons:
Lying about prices. My total on the website was R8,775.34. The amount they quoted me was R9131.95. I asked them... show more
Awesome Quality and Service but Liars with regards to product pricing.

o Purple Fly Trading: Hi thanks for your comment. I have tried to explain this to every client that has had an issue with our pricing and well there are many reasons for it. We do have more than one supplier for a particular product and if one supplier does not have stock we have to try another supplier. It is beyond my control what prices my suppliers charge me for their products. I always send a quote that my clients have to agree to and accept before any money is transferred. I have never taken anyone’s money and then turned around and asked for more. The price on the quote is the current price based on many factors. Different suppliers with different prices is the most obvious one, then there are other factors like the current exchange rate, whether or not the product was on special and no longer is , as my suppliers send me mailshots with special pricing with no definite date that the special ends or only until stocks last. Due to the recent changes in the exchange rate most of our suppliers update their prices weekly if not daily in some cases. If our suppliers order in a batch of say 200 laptops, then the price they charge is based on the exchange rate when the stock has landed. They also can and do change their prices if the exchange rate changes. Purple Fly Trading is an online company that does not keep stock neither does any of the other online resellers in SA and we all buy from our suppliers and items are collected by courier and delivered to our clients. The price of items is completely dependent on what our suppliers want to charge us for the goods today. If anyone has a better suggestion on how to update 2 million products and prices daily then please let me know. That is why you can't just order off my site, you have to place a request for quote.

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Efficiency
Ease of ordering
Stock availability
Customer care
Pros:
Service ethic is professional, friendly and helpful, Byron went out of his way to track a product for me.
Cons:
None that I could find. He is a new trader and the uploading of his entire product range will take... show more
Excellent

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
Byron give me timely feedback, went out of his way to expedite my order with his supplier.
Cons:
None I can think of.
I highly recommend Purple Fly for it's excellent service.

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
The shop kept their promises. Followed up on time.
Cons:
They did not know if item was in stock, but it was Saturday.
Very efficient.

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
Friendly, speedy service
Cons:
Only possible weakness was the inability to pay via credit card.
Terrific. Would definitely order through them again.

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