Paid for phone Monday 26th, received phone Tuesday 27th after e-mailing proof of payment ( we share a bank). Great service overall ! Hashim particularly helpful.
Actually it was a misunderstanding on my behalf regarding the payment reflection issue, I love the way my order was speedily processed and parcel sent to me, ordered on Thursday then Friday was a public holiday but parcel was with me on Monday. Thanks ex cellular, great service and customer car. Price check can you please remove my other review regarding payment not being immediate as it was a misunderstanding on my part. Thanks.
its not immediate like other online stores
Trusted online shop
I bought my first iPhone 5S from them and it was just as painless and easy as my iPhone 6 that I also ordered from them. They are the quickest, cheapest, easiest and their customer care is excellent to say the least. They are my phone supplier of choice and I will always order my phones through them.
By Riane Swanepoel
The second phone I have just ordered from Excellular...
By Philip Coetzee
I purchase an iPad from these guys, i was hesitant at first but saw great reviews on PriceCheck and hello peter, the guys actually gave me a better price than was advertised on the net due to it being an older model. Yaseen assisted me with regards to any queries i had and followed up with me to let me know when delivery would take place, ahead of scheduled ETA as well..10/10 great job. that is service. Ill definitely be back
Almost felt like buying from a physical store in terms of speed!
Product had Italian menus / European style charger sockets. Warranty not covered outside of EU.
By J Blaauw
I bought an iPad air from exCellular. It was very pleasant dealing with them. Super friendly and efficient on the phone. I received my parcel within 2 days of ordering it. Overall I was very impressed and I would recommend them to anyone.
By Ashleigh Potgieter
Great online store, good prices, keep it up
By Kearabetswe Nkwane
By Joshua Herbst
Payment reflected Friday morning and I had the phone at 11:00 on Monday morning! Brand new phone in sealed package. Very impressed and will use them again.
It's the best shopping experience ever. Products are brand new, original brands and cost way less.
By Nande Sulelo
Impressive, fast delivery...
Price was good but never answer my call!
By Sizwe Mabuza
Best prices, fast delivery, got brand new product as advertised on site.
By George Wolhuter
By Cebo Msomi
Good company, no issues
The problem I had was resolved when exCullular`s manager called me, and we talked everything through. Everything was a misunderstanding, and he was very helpful, friendly and understanding. Thank you very much!
By Marthinus Fourie
I bought a Sony Xperia Z phone from them almost a week ago. My account with them has not been updated, I have not received an invoice for my money, and also not a waybill number for the package they say they have already sent me via RAM couriers. Will I receive it, and when? You need to pick up your customer service level. South-Africa is way behind other countries like Germany and the U. S. A.! Please update my account, and send me the waybill number as soon as possible! Hopefully my invoice will be included in the package.
By Marthinus Fourie
i would use these guys in the future when I want to buy another gadget!
I ordered An IPhone 5 ...got it in two days .....Awesome guys ...great price ...10 /10 ... I Would Recommend Them To Anybody..... Thanks alot :)
By Matthew Gonsal
Great company - great service
By Brenda Coomer
Arrived sooner than I expected (3 days all in all). Would've appreciated more info (payment status never updated). But other than that, they're excellent!
By Sebastian Govender
Excellent Customer Service, and such speedily delivery on items. I got my money's worth, and I would refer any friend, family or enemy to buy from this supplier.
By Sarel Roets
Received my Samsung Galaxy S III mini within 3 working days after making my payment! Will definitely refer people to your online shop!!
By Petronella Swanepoel
Will recommend them to anyone without hesitation
By Noma Nkiwane
Excellent prices, no problems at all!
Fast, efficient and well priced products
By Pierre Conradie
Must give exCellular a big thumbs up in that I had erroneously entered my delivery address and contact number yet they were able to still track down the correct location and get the package delivery to my door. 5 star rating for going the extra mile. Thank-you
By John de Castro
Great seller. Will buy again
A truly amazing online store. I am posting this review from the phone I purchased from exCellular.co.za.
By sasheen hemraj
We had a misunderstanding. But it was cleared and I am satisfied with their service. Will def make use of them again and will recommend them to anyone.
By Benita Mostert
Wouldn't order again, because of the risk that item is not for SA market.
I ordered on Tuesday afternoon and had the device in my hand on Thursday morning. Their customer care was great. I will use them again. I just can't understand how you can be an online merchant and not have a credit card facility. They really need to sort that out.
I want to comment about customer care. Purchased playbook that I couldn't finalise the initial setup. I visited them on weekend; although shop closed, they welcomed me in their house and fixed everything.
The best in the country, no other vendor or supplier can top exCellular, I dare them.
By sarel Roets
I will buy from them again.
By jeremy sanders
Service beyond brilliant in all respects-no more settling for average as we often tend to do nowadays.TOP NOTCH!
Decent price. New product in perfect condition. Delivery on time.
Awesome service and speedy delivery
Placed an order, made an express EFT before 9am, and my order was delivered next day by 12:00 pm.
Would recommend exCellular to anyone.
By Mandla Nobby Mabale
I can recommend this service to any one all honesty!
By Louis Lombard
I was very very pleased with the stores support and contact. Every email was answered as was every sms. The store owners were very pleasing and willing to help and answer questions. The delivery was over night and I got it the day after payment, however the delivery company wasn't quite on their game. However I can't blame the store for this. Perhaps once they grow they can use someone more professional. I would've liked my package to be wrapped in bubble wrap as opposed to newspaper and tape - I have communicated this the the owners and they are willing to change this. Over all I give them a 4/5.
By Customer 911
I dealt with Yaseen, and he was brilliant from the word go! Responding to my questions within minutes and even helping with advice on service providers! Very glad I found Excellular.co.za! I will certainly be recommending them to all my friends!
Rapid delivery. Order was processed on Friday and delivered to back and beyond on Monday. Lack of physical address and landline were a worry but goods received were brand new and unscathed.