The Worst Site I Have Come Across. It Feels Like They Take The Cash. Never Deliver And Then Hope That Because Of All The Hoops You Have To Jump Through To Get A Refund, You Might Just Give Up. I Ordered On The 24th September. I Never Received My Order. They Gave No Explanation And It Is Now The 19th December And I Still Do Not Have My Refund. It Feels Like They Are Using Our Money To Collect Interest?
By GILDA BIASSONI
I bought an Apple iPod touch from Have2Have and they impressed me through out the entire process. As with any store that deals with Amazon products I had to wait but it was well worth it. I inquired about the process once and got a reply within an half an hour which is pretty quick. Their order status kept me informed as to the process. I got an email at 6pm saying that they have received my goods and then 10am the next morning I had it in my hands in Cape Town. I also need to mention that my iPod touch was put into a padded envelope that must be the thickest I have ever seen. The other really nice feature that Have2Have provides is the ability to track your package with the courier they use. I have not experienced anything like that in South African yet. Simon and his team need to be congratulated on a job well done and I definitely will be using their service again.Have2Have set a high standard for other online shops through out their entire operation from the start to the end of your purchase.
Payment was made quickly and despite asking Have2Have to deliver in time they failed to do so. The item was in stock but they still only sent it to couriers 6 days later. In addition they did not respond to any of my mails. I would never have used them if I had suspected it would take so long and will not use them again,
I love this site. It always has the best prices and delivery is in the time promised.
Delivery time as promised, good packaging, no hassles.
Bought a GPS, a Nokia, 2 iPods, a iPhone, and memory card reader from them over the past 2yrs they've always had the best price. delivery is v. good (DHL or FEDEX).