iKonic IT

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Address Office M101, 18 Toffee Lane
IT Business Campus
Claremont
Cape Town
Western Province
7708
Website http://www.ikonix.co.za
Email email
Telephone 021 828 9638

Overall Rating

Rating (15 reviews)
Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care

Reviews

What do you think?
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15 REVIEWS
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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
I placed my order on 15-01 and received my goods this morning (18-01). Fast Service and friendly staff!
Cons:
None
Thier ordering process is easy and efficient, the staff is friendly I called to confirm that they had recieved my payment as I was not sure if it went through and was helped by a young man named Giovanni who checked with the accountant and got back to me within...show more

o iKonix: Thank you!

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
Super Friendly Website Interface, Fast Stock Checks, Sales is efficient. Received order in a timely manner
Cons:
None that I can think of
Awesome service and pricing! Thank you iKonic IT. You are my IT Store of Choice!

o iKonix: People like you keep us going.

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
Great prices.
Cons:
Same day service or even next day service is practically non-existent at iKonic. I have yet to receive an order... show more
iKonic's great prices have made me a sucker for their punishment however the amount of time they take to process an order is actually unacceptable, similar stores manage just fine and have surprised me with next day delivery so why can't they do the same?

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
good at taking your money
Cons:
Dreadful service and definitely a bunch you'd never want to do business with again.
I called and was advised the supplier had stock, placed an order online, received a further confirmation that the supplier had stock. Received the item which was opened and defective. I don't mind the unit being opened but mind that it was defective. I indicated on the order that I...show more

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Efficiency
Ease of ordering
Stock availability
On-time delivery
Customer care
Pros:
None
Cons:
Worst service I have ever had
I ordered a printer on their website that was priced R1629, even received an invoice for that same amount and the full description of the printer. I paid immediately, but the following day I was advised the price was wrong. After telling them I insist on it as it is...show more

o iKonix: Hi,

To be fair - we did notify you that the price on the website was incorrect and gave you the correct price via e-mail before you made payment. Although we do try to keep our prices always up to date and valid, price corrections and changes can and do happen in the world of online commerce. Thank You

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