Trusted Shop
CaCell
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South Africa's largest online cellular e-tailer. We sell all the latest cellphones and tablets. We will beat any reputable vat registered retailer or online store.

Website

http://www.cacell.co.za

Email

accounts@cacell.co.za

Postal Address

Shop L14B - Sandton City,Entrance 4, Level 4,Next to Chekers Hyper,Sandton City,2196,Gauteng

Telephone

011 2178820

Fax

086 657 5363

CaCell
visa mastercard eft dinersclub fnbcellpay cod

South Africa's largest online cellular e-tailer. We sell all the latest cellphones and tablets. We will beat any reputable vat registered retailer or online store.

Website

http://www.cacell.co.za

Email

accounts@cacell.co.za

Postal Address

Shop L14B - Sandton City,Entrance 4, Level 4,Next to Chekers Hyper,Sandton City,2196,Gauteng

Telephone

011 2178820

Fax

086 657 5363

 
User Reviews
On-time delivery
Customer care
Ease of ordering
Stock availability
Service
Delivery
Efficiency
Don't trust them - they lie and lie
26 Sep 2014, 17:13

Do not buy from these people.

By Jacques Jansen

Awesome service.
13 Sep 2014, 11:10

Thank you Kevin from the awesome service. One does not always get the Boss helping customers!! It shows that your company is customer centric. Thx Callum

By Callum Dell

Brilliant after sales service
19 Aug 2014, 22:12

Great!

By Keegan Nel

Good Service!
11 May 2014, 14:00

A+

By Luka Pierce

Great Service
15 Feb 2014, 09:55

A+

By Michael Chase

Phone Not in Stock
12 Dec 2013, 21:40

I was very unhappy because I ordered a Cellphone, and opted to collect it at the store in Sandton. the order sheet said "12/12/2013 Collection" but when I got to the store, the phone was not there! I travelled all the way from Pretoria, and I wanted to cancel my order then, but there's no clear indications, or procedure for how to do that. Im very unhappy

By Cebi Notcha

Willing to give advice with a smile!
16 Nov 2013, 11:56

Best service ever

By Dean Fox

Good Service will buy again.
15 Nov 2013, 11:17

Good people to deal with.

By Shaun Hume

Excellent after sales service with support
13 Nov 2013, 08:30

They fixed my phone really quite. Being my fault (I dropped my phone) they still covered the repair under warranty. I am happy!

By Clive Ross

Outstanding.
23 Oct 2013, 17:27

Outstanding

By Tom Baker

Going the extra mile
19 Oct 2013, 10:18

Delighted.

By Sonnect Victor

Great sevice
19 Oct 2013, 09:25

Brilliant!

By Sizwe Mabuza

Brilliant after sales service
16 Oct 2013, 22:48

I'm happy

By JustinM

Great Service
15 Oct 2013, 14:06

Excellent, will come back!

By Paul Green

Good Service!
17 Sep 2013, 00:56

100% A+

By Liz Green

Outstanding Service!
15 Sep 2013, 08:49

Will come back !

By Jessica Koen

Another smooth puchase
14 Jul 2013, 21:11

Will come back!

By JustinM

Poor Customer Care
09 Jul 2013, 09:25

Placed an order on 5 July 2013. After numerous attempts via email and telephone to get an update, I feel like cancelling the order and look for the phone at a different store.

By Carike

Supa Supa Service
07 Jun 2013, 08:03

Everything was reasonably good with the collection and setup of my phone. The service industry should be like this all the time.

By bheki zulu

On time delivery
06 Jun 2013, 09:45

on time delivery. well recommended.

By Jessica Koen

Well Priced!
05 Jun 2013, 21:50

A+ well priced.

By Paula Williams

Fast Delivery & Excellent Service
05 Jun 2013, 08:52

Our recent order was handled promptly, your prices are fantastic, the Samsung Galaxy S4 was received as expected in perfect condition, and the order was received over night. I would come back for the Galaxy S5 :)

By Clive Ross

Amazing experience
04 Jun 2013, 21:03

Keep up the good work and I would certainly convey this experience to everyone in the Group.

By Ryan Smit

Lack of communication
19 Mar 2013, 16:35

Lack of communication, no correspondence, phoned them 3 times and still now one returns my call, paid them almost a week ago and my status is still showing "awaiting payment"

By Rowan boettger

Friendly service with a smile
15 Jan 2013, 11:15

A+

By Nicole Smith

New Customer - first impression
13 Jan 2013, 10:03

Overall - Was quite happy. I bought a Blackberry 9790.

By David

Going the extra mile
12 Jan 2013, 13:39

They are very busy from my interaction with them. You are not just a number, you are a valued customer.

By Chris Wild

Great tech support
12 Jan 2013, 11:48

will definitely come back. They setup my blackberry is no time!

By Sandy Davids

Awesome Service
12 Jan 2013, 10:21

100% Awesome Service.

By Greg Peter

Service
11 Dec 2012, 21:10

Kevin and the team are the best in there field!

By keegdorad

CaCell - A refreshingly good online shopping experience
09 Nov 2012, 03:28

Ordered two Samsung Galaxy S3 phones the one day, fetched it the very next day from their shop and made the payment at the same time. Very efficient and competitive prices. Would definitely recommend them to anyone wanting to buy cellphone online.

By Ryan Rabie

Poor Customer service
05 Aug 2012, 06:35

I would really not shop at CaCell even if they have the lowest price. Try to get my order out of them for 2 weeks, that just not on.

By Cobus Pieterse

Awesome Service
02 Jul 2012, 08:43

Fantastic - I buy my new gadgets often from CaCell.

By Preston Brady

Blackberry User
25 May 2012, 10:22

Bad News with regard to warranty issues.

By Blackberry User

Bad service by CaCell
12 Apr 2012, 14:58

Be very Careful Of Dealing with CaCell.

By Hanno Calitz

Great Service Received!
26 Aug 2011, 10:50

Bought my BlackBerry Bold 9900. Stock was available immediately!

By Robert Crey

Very bad experience with CaCELL
11 Aug 2011, 15:56

Bad Company! They supply you with the wrong products and don't do anything.

By Lefa Moffat

Very impressed
04 Aug 2011, 12:56

First time I've used them and I was dealt with in a professional and helpful manner.

By Kyle B

Customer Support!
27 May 2011, 08:02

Would seem once they have your money you revert to just being another number. My brand new phone never worked ... and was never replaced!

By Tracey Coertse

Brilliant Service
29 Mar 2011, 15:07

Got my Nokia E7 overnight to my door and I did not even have to leave my house.

By Nigel Pine

A great experience
10 Feb 2011, 08:03

Outstanding Service

By Dorrit Smith

Most impressive!
25 Apr 2009, 07:34

I ordered my product on Wednesday night late and received the product as requested yesterday. This is the first time I have ordered online and the company has brokered a new found confidence in this method of shopping. I am extremely chuffed with the service and manner of execution and would recommend this to anybody!

By kaybee29

Excellent & quick service
01 Apr 2009, 15:15

Ordered a cellphone yesterday at 8.30 a.m., received it in Pietermaritzburg at 10.50 this morning, Was updated quickly on order status. Absolutely brilliant service. Will use this shop again.

By Mortimer

False pretences and terms and conditions
26 Feb 2009, 11:41

I purchased a Nokia 6500 slide on Wed 18th Feb 2009, to my surprise I received the handset promptly the next morning and was very impressed by this. However, the problem comes in with the fact that the handset was faulty. I contacted Asif @ CaCELL who said he would arrange for a refund, the handset was collected from me. However the next day on my follow up I was advised that I was not entitled to a refund and a replacement handset would immediately be issued. This was on Friday 20th Feb 2009. It is now Thursday 26th and I still sit with no phone, Asif has denied me the right for a refund and currently not sent me a new phone either. I was even prepared to cancel the order hence paying a penalty of 15% and receiving a refund as stated in the terms and conditions. This was also denied to me. I have made numerous phone calls and sent numerous emails and am receiving no response from CaCELL. Beware people, the service looks good and all your queries will be promptly answered up until the time you sit with a faulty phone!! If there is anyone out there with the same problem please contact me!

By Caron

17 Jan 2009, 10:41

At first I was doubtful about shopping online.CaCell even allowed me to collect the item and pay at their Sandton Offices. I love my Touch Pro.Thanks guys

By Sammy

17 Jan 2009, 10:37

This is the most exciting cellular website I have ever seen.Every cellular handset.My Blackberry was ordered on Friday at 16H30 and delivered to me the next day Saturday at 08:30am.Well done guys.

By Hesey

08 Jan 2009, 12:59

As usual, another satisfied customer .Thanks for sourcing the Nokia 6111 and the Nokia 8910 for me.Will be back soon.Awesome delivery service as well and thanks for the free gift.

By Justin

06 Jan 2009, 16:52

Over the festive period I misplaced my handset whilst on holiday.I ordered a Blackberry Bold from CaCell.It was delivered to me on Shelley Beach, the next day.Great service guys, great stuff.

By Henry

06 Jan 2009, 16:48

The best by far.The best variety, best service.I received my phone in 24 hours unlike the rest of the online stores who promise 7 to 10 days and still cannot deliver.Well done CA Cell

By JACKY

18 Dec 2008, 16:31

Efficiency at a top level. Have ordered 5 phones in the last month. Every transaction with CACELL has proved to be smooth, fast and trouble free. What a pleasure it has been dealing with such suppliers.

By simond

17 Dec 2008, 21:35

Interesting website.Very very big variety which confused me.Eventually I went with the Blackberry Bold for myself and the Nokia 5000 for my girl friend.Prompt delivery , well packaged and a professional courier delivery even calling you before to confirm a time.

By Marcelle

15 Dec 2008, 21:28

Impressed , very impressed.Wish all companies in SA were as geared with technology as CaCell.Keep it up

By Jp

12 Dec 2008, 11:58

Excellent website.I love my iPhone.Delivered within 24 hours.That was impressive Will be back for sure..

By SALMA

12 Dec 2008, 11:56

Well done again.As always another satisfied client.Same day delivery and proud to know that I am one of the 1st again to have the Nokia 5800 in SA. Keep it up guys

By HAMOND

27 Nov 2008, 22:49

10 OUT OF 10 to Ca Cell.They facilitated my insurance claim on a handset and delivered my Blackberry unit the same day.Don't waste your time buying elsewhere guys.

By VUYANI

19 Nov 2008, 10:37

Fantastic Service!! 24 hour delivery from time of purchase! User friendly web site! Well done.... definitely another happy customer sure to return!!

By Tracey

12 Nov 2008, 21:29

Brilliant service , well packaged and prompt delivery.I will be a returning a client.My Blackberry Bold is awesome.What a coincidence , I won the Samsung U800 that CACell gave away on DSTV last month.Keep it up guys!

By Raymond

12 Nov 2008, 21:25

Well done CaCell.It is just amazing to have the widest variety of cellphones online and instant delivery to reach me in Bloemfontein at the best available price.To the staff, sales , after service support centre , this is my fifth cellphone for the year , and many more to come.Well done guys.

By Darren

09 Oct 2008, 22:53

I am a massive online shopper looking for items for government departments daily.A senior member lost a handset at a function and CA Cell was contacted and even arranged an after hours personal delivery to his hotel within 1 hour of contacting them.This has convinced us and we have given them the contract ongoing.Well done

By Sandy

05 Oct 2008, 20:37

Site is not well organized. Pricing is good but no after sales service

By tfchen

10 Sep 2008, 18:04

this has not been a happy buying experience and I have had to push almost daily to receive an order ten days later. To compensate CaCell did upgrade my purchase - but it would have been good to have received what was ordered in good time - instead of which the whole thing has been a real pain. Some human contact like a phone call to advise progress would have helped.

By frances

09 Sep 2008, 11:57

Awesome service, and an awesome handset (LG KG920)

By rodbaker

02 Sep 2008, 19:00

These guys are amazing.They are the 1st in South Africa to have any unit.I order 10 E90 handsets for my company on Monday at 3pm, the units were delivered on Tuesday morning 08:30am

By MIKO

29 Aug 2008, 15:25

I phoned their offices in the Sandton Towers on Thursday 28 Sept 08 and Walter, their salesperson, promised to have a Nokia E90 for me by late that afternoon. I told him I'd rather come in the next day when the notorious Sandton traffic would be slightly quieter. I arrived there at around 13:30 after searching high and low for their offices (they operate out of the Autopage offices and have no signage with CaCell anywhere). I met Walter who went into the back room before coming out with some embarrassment to tell me they didn't have an E90 there. Service?

By Rob

23 Jul 2008, 08:26

This site has been the easiest site I have come across to set up an account and purchase online. I was told that I would have my goods in the Cape Town within 24 hours.

By martin

22 Jul 2008, 15:59

10 out of 10! I ordered my new Nokia E90 telephonically at 16h45 Monday, It was delivered 08h45 on Tuesday. Awesome service!

By DaveySmith

08 Jul 2008, 13:08

Excellent service. After placing the order I received regular feedback and on the morning of the second business day it was delivered.

By sarelci

10 Jun 2008, 15:22

I am still waiting for my phone which i orderd 5days ago but nice phones

By khanyi

05 May 2008, 12:18

The fulfilment side was great but after sales service is lacking. One of the Nokia's received charger did not work and the other one blew up after two weeks. The headsets received as part of the package fitting is not correct for the phone and we are still struggling to resolve

By dancing1

11 Mar 2008, 08:09

At first glance they are on the ball - give excellent service. There was miscommunication about the payment and when delivery would take place. They did not inform the courier about times for delivery (as requested both verbal and written). Basically what seemed to be a next day delivery turned out to be a next week delivery (6 days). And that only because I made alot of noise. I'm not sure what would have happened if I left the process in their hands.

By Jake

05 Mar 2008, 13:24

Excellent service received!

By kevin

19 Oct 2007, 17:31

I realy like your phones aspecialy this nokia and your price is so affodable

By Phambili