Trusted Shop

iGear

EFT Mastercard VISA
Website

http://www.igear.co.za

Email

sales@igear.co.za

Postal Address

P.O. Box 3651,Elsies River,Cape Town,7490,Western Cape

Telephone

0861222486

Fax

0861222486

iGear
EFT Mastercard VISA
Website

http://www.igear.co.za

Email

sales@igear.co.za

Postal Address

P.O. Box 3651,Elsies River,Cape Town,7490,Western Cape

Telephone

0861222486

Fax

0861222486

User Reviews
Ease of ordering
Stock availability
Efficiency
Service
On-time delivery
Delivery
Customer care
Extremely bad service

Not impressed at all

By Marili Du Buisson

Extremely bad service

Extremely poor service

By Henk Stander

Don't shop from iGear

I am waiting almost 4 months know for a iPhone that was ordered on 13 November 2013. It is all over available in SA, but iGear can't deliver. They don't respond to emails or messages and are not available on phone. Take your shopping elsewhere.

By Henk Stander

Do not buy from iGear

I bought a GoPro for R5500 in December 2013. They delivered the wrong product which I returned and to date I have not received a refund. They do not answer their phone - there is an automated message which changes each week, with some new excuse for them not answering emails or calls.

By Sarah Dirsuwei

Extreme poor service. Go shop elsewhere

Extreme bad shopping experience. I ordered a iPhone with eft on 13 November 2013. Im still waiting for it, its almost 3 months now. They can't blame the supplier as its all over available in South Africa.Several e-mails were send to them without any reply. Several messages were left with no reply. You can't get hold of them in any way if they don't reply as a answering machine takes the calls. Extreme poor service. Go shop elsewhere. Its 8 Feb.2014 now and still didn't receive any reply to my e-mails or messages.

By Henk Stander

Not refunded yet after 15 days

I discovered iGear through PriceCheck and decided to buy a BlackBerry 9860 on the 6th of February. Due to credit card constraint on their website, they decided to refund me on the 13th of February and told me they did it. Today is the 27th of February (15 days) and I have not been refunded yet. With other e-commerce businesses it just takes 4 days maximum to refund you. I do not really understand what is going on. Really hope one day someone will care about customers and refund me my R 2,874.50

By cedric

Better delivery times could lead to more sales

I'd like to see them improve on delivery times because lots of people keep asking me how the store rates and I'm afraid to tell them to use it, because no one should be made to wait that long...(PS you're losing out on a lot of business because of that)

By bukhosi

Awesome

Ordered a Blackberry - awesome service - a wait for the unit but I was kept informed and the price made up for the wait and the ease with which I was able to order. Thanks everyone and you have my support for future purchases. Jan

By Janice Smyth

Poor Service, Poor communication, Shop elsewhere

The shopping experience will only frustrate you. The money you can save by shopping with them is just not worth the trouble. Bad service, Poor communication They work on the principle that the customer is wrong until proved otherwise. Shop elsewhere.

By

Horrible customer service

I would like to launch a legal complaint about this online store. It's almost like I'm dealing with ghost traders here. After payment, my order would take about three days. About a month, now they're giving me one story after the other.

By Solomon Banda

Rather go somewhere else

The shop carries good equipment at good prices. The purchasing system is on par with most online shops. But the lack of any communication from the store, keeps you wondering if the stock you ordered will ever arrive. And as delivery dates pass, you get the feeling that they just took your money and left the country. But then eventually later on your product will arrive. There is only one communication method and that’s via email as all phone calls are directed to a black hole voicemail service where no response is almost a guarantee. I can only recommend their services if you have no other choice and your life is in the balance. The shopping experience will only frustrate you, and this will lead to an early death. The money you can save by shopping with them is just not worth the trouble.

By Johann Botha

Bad service, poor communication

Bad service,Poor communication They work on the principle that the customer is wrong until proved otherwise.

By hermienp

1st online purchase. I was worried but wow! Great crowd who know what they talking about

By Content Person

What a mess - want an ipod - buy this get this price, buy that get that price - went elsewhere and got it cheaper

By Content Person

Great service and great products.

By Content Person

Wow. Good service here and good products. Prices are cheap to.

By Content Person

Excellant service. Will deal with them again. Thanks Nicole.

By Content Person

So happy with my purchase. Very hands on with customer service is ipodworld

By Content Person

Online purchases have never been this easy. Was well worth the 3 week wait for my products.

By Content Person

Great shop. Customer service far better than I expected. These people go the extra mile. Highly recommended products as well.

By Content Person

Looks like its run by three ladies - that would explain the great service approach. Works for me and I will buy again!

By Content Person

They are an online business but you can always get hold of them via phone or email. Return calls promptly. Very impressed and will buy again

By Content Person

Their website needs work but they are new and seem to e improving it over time. Awesome service and prices makes up for it

By Content Person

My first online purchase, but for accesories 50% cheaper than elsewhere I took the plunge

By Content Person

Got my iPod the next day after payment. Very happy with service.

By Content Person

Very cheap prices and fat and friendly service

By Content Person

Very friendly staff. Always prepared to go the extra mile

By Content Person

Very friendly and fast shipping. Cheap

By Content Person