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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
Amacom
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R434.00
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Features
Author
Donna Fluss
Format
Paperback
ISBN
9780814414439
Publisher
Amacom
Manufacturer
Amacom
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The Real-time Contact Center - Strategies Tactics And Technologies For Building A Profitable Service And S Operation Paperback Special Ed.
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