Description
The book is a step-by-step guide to solving problems in productivity. It covers fourteen tools and provides instructions for constructing each one. The book also includes a five-step problem-solving process. The steps are:
1. Identify the problem.
2. Analyze the problem.
3. Evaluate alternatives.
4. Test and implement.
5. Standardize.
Sharpen your decision-making powers and get the quality results you want on the job with Everyone's Problem-Solving Handbook. The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can help act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the Problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.