Content Policy

PriceCheck Content policy

Product Details Overview

We want you to create effective feeds to attract buyers that comply with our policies

Keep in mind when listing your products and offers via XML feeds:

• Provide clear, honest, and accurate description of the product.
• Feeds may only include product information, URL's, text descriptions, graphics andpictures that describe your product for sale.
• Don't use'keyword spamming' because they make it hard for buyers to find what they are looking for.
• Do not duplicate your listings with identical products.

Remember: Prohibited products and/or content are unacceptable on PriceCheck and will be removed if deemed prohibited. See Restricted Product List and Restricted Content List.

Before listing your product, merchants should make sure that the item they are listing is authentic. If a fake product is discovered listed on PriceCheck, the product will be removed and the merchant will be subject to being permanently suspended from listing on PriceCheck

Authenticity Guidelines

Sellers can make the following statements to express an items authenticity in the Offer Note:

• "We, [shopname] are an authorised supplier of [product name]."

Merchants cannot do the following:

• List products that are not authentic.
• List a product that you are unsure of its authenticity.
• Sellers cannot leave it to buyers to determine if product is authentic or not, seller has to e certain before listing product on PriceCheck.
• Sellers cannot say "Looks like an Apple iPod Touch" and the item is not an Apple iPod Touch.

List product titles clearly and accurately. The product title should help identify an item. Being honest about what you are selling helps buyers find exactly what they are looking for. Avoid giving false details just to attract people to your listing. Remember, inaccurate or misleading product titles are not allowed on PriceCheck. Product titles should be clear to the buyer.

Product Title Restrictions

• Do not write unclear titles, i.e. 'Apple iPhone'. Be specific, e.g. 'Apple iPhone 5 16GB, Black & Slate'
• Do not provide incorrect or inconsistent information in title. If you are selling a red shirt, the title cannot say "Adidas shirt size L - Shoes, Hat, Shorts."
• Do not mention item quantity in the title. (Exception: Come in a three pack is or set of 2 or more ok to mention in title)
• Do not write personal statements in the title, e.g. "I use Apple products all the time".
• Do not provide shipping details (Free delivery or 24 hour shipping). Please use the notes field for those messages
• Do not make an promotional statement in the product title. (On Special, New)
• Do not put your contact information in the title.
• Do not misrepresent a product in the title.
• Do not use subscript, superscript, or other special characters in the listing title, product description, or in any other field.
• Symbols must be replaced by words that buyers can search for. Example: use "Copyright" instead of © and "degrees" instead of °.
• Do not provide Links and URL's in product titles.
• If the product has been used, is in a secondhand condition please ensure that the Product title indicates it. (ie. BlackBerry Q10 Secondhand)

Promote the product you want to sell with detailed information based on the products specifications and features. Provide complete and accurate details when describing the product your are selling. By providing clear and accurate details about your product it significantly helps people make informed buying decisions. Buyers will get what they expect when they receive your product. Focus only on the product details in the description, not the promotional aspect.

Please Note: Do not include promotional or contact information in the product description nor anywhere on the listing page.

Product Description Page Layout:

If you use product descriptions from available the manufacturers marketing material that is more than 1000 characters long, we suggest to use most relevant information for that product for sale. Describe only the product you are actually selling.

Bullet points are allowed in descriptions.

HTML Tags:

The only HTML tags allowed are:

<b></b>
<br></br>
<p></p>
<ul>
<li></li>
</ul>

Product Description Restrictions

• Promotional text can only be written in the notes area on the offer page which is accessible via your XML feed or by contacting the PriceCheck accounts team. Do not put your contact information in the Notes field.
• Do not provide your contact information in product descriptions.
• If you are selling an iPhone 4S 16GB phone in black, then do not provide information for the iPhone 4S 32GB phone in white.
• If you are selling a video game controller, then do not provide product description for a video game console.
• Do not provide product descriptions that are similar to (but don't exactly match) the specific product you list.
• Do not provide Link's and URL's in product descriptions.
• Specify the best features of the product that make strong selling points.

1.1.D - Brand Names Policy

A brand name product can be mentioned in your listing. The brand information must be accurate and properly describes the specific product you are selling. Your product must be authentically branded with that brand name you are listing.

1.1.E - Keyword Policy

Content spamming is when people use words or details (such as brand names, product condition, model names, pop culture terms, product styles, and product types) that have nothing to do with your products so that your listings show up in search engine results. It is ok to use synonyms to describe a product (e.g. you can call a handbag a purse.)

Please Note: All the words used in your listing must be accurate and must refer only to the specific product for sale.

1.1.F - Links and URL's Policy

Only product URLs and image URLs are permissible in feeds provided to PriceCheck

1.1.G - Image Policy

All products must include proper images for the specific product listed for sale on PriceCheck. Product images are key buying factors when people view your product. Always provide clear and detailed images that truly represent your product to avoid confusion about what you are selling.

Image Restrictions

• Image size no less than 300x300.
• Do not provide images that do not clearly show the product listed for sale.
• Do not provide images with background color.
• Do not provide images with watermarks and/or logos.
• Don't provide images with product codes seen in the image.
• Do not provide unrelated images in order to attract attention to your listing.
• Do not provide an image for a product that is not listed for sale.
• Do not display the wrong image for a specific brand.
• Do not provide an image of an authentic brand on replica products.

2 - Content Policy

As a merchant, you are legally liable for your actions on PriceCheck. You must know the legal limitations surrounding any product you offer for sale. Before listing your product, you have to make sure it's allowed on PriceCheck. You also need to make sure that the sale of your product complies with all applicable laws in the country you live in.

Our policies are not only based on country laws, they are also based on customer feedback and our discretion, especially for dangerous or sensitive products.

2.1 - Restricted Listings Policy

The list of prohibited and restricted products below covers products and items that cannot be listed in your feed that is provided to PriceCheck. Make sure your feed doesn't include any of these products or items. If your feed does contain products or items deemed prohibited, it will be removed and you may be subject to a range of other actions, including suspension of your account.

2.1.A - Product Description Restrictions

• Do not provide your contact information in product descriptions.
• Do not put item quantity amount in the product description.
• Do not select product descriptions from our catalog that are not an exact match with the product you're listing.
• If you are selling an iPhone 4S 16GB phone in black, then do not provide information for the iPhone 4S 32GB phone in white.
• If you are selling a video game controller, then do not provide product description for a video game console.
• Do not provide product descriptions that are similar to (but don't exactly match) the specific product you list.
• Do not provide Link's and URL's in product descriptions.
• Specify the best features of the product that make strong selling points.

2.1.B - Brand Name Restrictions

• Do not hide unrelated brand names in a listing by using hidden text, tiny fonts, HTML, or JavaScript code. (Content Spamming)
• Do not misspelling brand names to get around the rules.
• Do not promote your other listings by naming brands in those other listings. e.g. You cannot say, "Check out my other listings for such and such products."
• Do not link to a brand or product at all.
• Do not provide URL's to any brand name on PriceCheck

2.1.C - Keyword Restrictions

• Do not provide descriptions that promote your products in other listings.
• Do not hide unrelated keywords in your listing by using tiny fonts, HTML, or JavaScript code.
• Do not use keywords in any part of a listing that are not related to the specific product you are selling.
• If you are selling an MP3 player, your listing description cannot have keywords such as "handbags, shoes, watches, mobile phones, tablets, etc.
• Do not place brand names or inappropriate keywords in a title or in a description for the purpose of gaining attention or diverting buyers to another listing.

2.1.D - Contact Information Restrictions

Please do not provide your contact details inside Product descriptions nor titles.

2.1.E - Image Restrictions

• Image size no less than 300x300.
• Do not provide images that do not clearly show the product listed for sale.
• Do not provide images with background color. Clear backgrounds only.
• Do not provide images with watermarks and/or logos.
• Don't provide images with product code.
• Do not provide unrelated images in order to attract attention to your listing.
• Do not provide an image for a product that is not listed for sale.
• Do not display the wrong image for a specific brand.
• Do not provide an image of an authentic brand on replica products.

2.1.F - Restricted Categories on PriceCheck

Any adult products that would be categorized as being for Adults Only are not to be added to feeds. This includes movies, books

2.2 - Restricted Product List

Animals and Animal Products: No living creature of any kind allowed to be sold or listed for sale on PriceCheck; such as house hold pets, farm animals, wildlife, reptiles, and insects. This also applies to animal organs.

Art: Unauthorized copies or reproductions of artwork that violates any copyrights and trademarks.

Clothing: Lingerie: The Shop must provide images without exposed skin or body parts.
(Best option, display lingerie without a model, clothing only, to ensure quick and successful listing.)

Currency Exchange, Counterfeit Money, Trading Money, and Cash Equivalents: including currency currently in use, counterfeit coins and paper money (such as bank notes, bonds, and money orders), stocks and securities.
Equipment designed to create money or counterfeit items is prohibited.

Drugs: Any banned subsctance that is not permissible for sale inside the Republic of South Africa.

Gambling and Lottery: including lottery tickets, coin operated slot machines, and slot machines that can be converted to use coins, credit cards, and cash.

Hazardous Chemicals and Dangerous Products: including products containing Bisphenol A (BPA); products containing Carbon Tetrachloride; explosives; books with information on how to make explosive devices; products containing red phosphorous; products containing thermite; used oil; products and batteries containing mercury; and products contaminated by radiation.

Media: Unauthorized copies or reproductions of media that violate any copyright or trademark.

Pornography: Pornographic or XXX rated movies of any kind as well as pornographic magazines of any kind are not allowed to be listed on PriceCheck.

Offensive Products: Products that promote or glorify hatred, violence, racial slurs, sexual or religious intolerance are prohibited as well as promoting any organization with such views

Examples of prohibited offensive products:

• Crime Scene photographs
• Morgue or Autopsy photographs
• Human Body Parts
• Images and Video

Postage Meters & Stamps: including listings for sale or lease of postage meters, counterfeit stamps and equipment designed to create counterfeit stamps.

Software: Unauthorized copies or reproductions of software that violate any copyright or trademark. cell Phone unlocking software and software to jailbreak iPhone phones.

Other: including:

• Products that infringe upon an individual's privacy, such as the sale of marketing lists and personal information and login details.
• Listings that redirect any customer from the PriceCheck site into any other sales channel.
• Government documents, identification, birth certificates, passports and licenses.
• Domain names
• Products intended to be used to produce an illegal product or undertake an illegal activity
• E-books without resale rights

2.3 - Restricted Content List

Nudity: Nudity is generally not accepted to be displayed on PriceCheck. Therefore, images that portray nudity in a gratuitous or graphic manner are prohibited.

Pornography: Images that portray nudity are prohibited from being listed on PriceCheck.

Offensive Products: Products that promote or glorify hatred, violence, racial slurs, sexual or religious intolerance are prohibited as well as promoting any organization with such views.

Examples of prohibited offensive content:

• Crime Scene photographs or videos
• Morgue or Autopsy photographs or videos
• Human Body Parts photographs or videos
• Disasters or Tragedy captured on photographs or video

2.4 - Dangerous Items

Explosives: Products that are designed to explode and could cause damage to nearby people or property, this includes ANY resource describing how to make explosives.
Examples: Nail bomb, chemical bomb, any fireworks that explode, firecrackers, grenades

Guns & parts: Functional devices that appear to discharge a projectile at high velocity, whether for sport, self-defense, or combat. Any part or component that's necessary to the function of a gun or intended for attachment to a gun. PLEASE NOTE: We apply this policy to sporting or recreational guns that can cause serious harm if misused, or that appear to be real guns.
Examples: Handguns, rifles, shotguns, hunting guns, functioning antique guns, airsoft guns, paintball guns, bb guns, scopes, ammunition, ammunition clips or belts.

Knives: Knives that are designed or promoted as products that can be used to injure an opponent in sport, self-defense, or combat. This also includes any knife design that provides a confrontational advantage, e.g disguised appearance or assisted-opening mechanism.
Examples: Switchblades, tactical knives, fighting knives, sword-canes, balisongs, military knives, push daggers, throwing axes

Other weapons: Any other product that's designed to injure an opponent in sport, self-defense, or combat
Examples: Throwing stars, brass knuckles, crossbows