Search Results in Business & Investing

This text explains in a clear and simple manner how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements

In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of

Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created

Business expectations of their IT departments are simple: Deliver IT without fuss, get involved in achieving business results, and provide leadership. But while business emphasis is on business results and leadership, IT

As stakeholder relationships and business in general have become increasingly central to the unfolding of stakeholder thinking, important new topics have begun to take centre stage in both the worlds of practitioners

The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management

This is a new and completely revised edition of the successful text published in 2000 entitled Core Management. The book provides excellent coverage of the CIPD syllabus for three core areas of

Series: Resources for the Knowledge-Based EconomyWhat happens to our understanding of economics when the vast majority of people within our economy are employed to create ideas, solve problems, or market and sell

Powerful self-awareness activities and real-life case studies make this new information fascinating, practical, and easy to apply to the workplace. Seeing the world through the eyes of a person from another group

As the field of business coaching has expanded and evolved over the last decade, many different approaches to business coaching have been created. The authors of Coaching that Counts have written a

Thoughtful and provocative, 'Realizing the Promise of Corporate Portals' illustrates the vast potential of corporate portals and what your company can do to implement them for business success. Based on the authors'

The complete guide for how to design and conduct theory-testing and other case studies. Case Study Methodology in Business Research sets out structures and guidelines that assist students and researchers from a

Building on his pioneering work on the management of technology and innovation in his first book, "Managing the Flow of Technology", Thomas J. Allen of MIT has joined with award-winning German architect

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector.

Innovation Strategy for the Knowledge Economy is intended for managers who have practiced the best of quality and re-engineering management techniques and are ready to transform their organizations with the systematic notions

Life-cost approach to building evaluation comprehensively addresses in a reader-friendly, accessible way the fundamentals of life-cost studies in the built environment. It includes the time-value of money, discounted cash-flow analysis, differential price-level